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Business Planning Applied to Campus Cleaning Services

Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"

April 16, 2007


Design Services Standing Offer Agreement (SOA)

The Request for Proposal resulted in eight firms from Toronto-Hamilton-Niagara submitting proposals. Due to the ‘technical ‘ nature of the initiative and because the procurement, risks, and mechanics of minor design services tends lo be a background issue lo University stakeholders, there was Utile involvement from Faculties and other Departments in the development and implementation. … Continue reading "Design Services Standing Offer Agreement (SOA)"

April 16, 2007


Internal Control Review Project (ICRP) (Control Environment Assesment)

The members of the Internal Control Review Project Team were involved in the review of the individual statements that were adapted from the COSO model. Members recommended changes which typically involved semantics without compromising context. A demonstration session was then held with all team members, to determine approximate time to conduct a session and to … Continue reading "Internal Control Review Project (ICRP) (Control Environment Assesment)"

April 16, 2007


Supervisory Skills Development Program, Memorial University of Newfoundland

Participants and their supervisors were consulted on content for the pilot project, which took place in 2005-2006. Their feedback was instrumental in the program design. Following the pilot program, a comprehensive evaluation followed by a focus group was held to determine how the program could be improved. It was from these discussions that two additional … Continue reading "Supervisory Skills Development Program, Memorial University of Newfoundland"

April 16, 2007


University of Alberta Public Health Response Committee: A Public Health Leader

There has been extensive involvement of the University community and the larger community through the PHRC. Twenty-seven representatives from areas including the Faculty of Medicine and Dentistry, University Health Services, Law, Campus Security, Human Resources, International Centre, Veterinary Services, Libraries, Research, Facilities and Operations and Public Affairs. Undergraduate students and graduate students are represented. The … Continue reading "University of Alberta Public Health Response Committee: A Public Health Leader"

April 16, 2007


A Transformational Policy Framework

Throughout the policy development process all levels of the institution get involved from subject matter experts to vice-presidential offices. Each posted policy in UAPPOL reflects the input and advice from stakeholders, governance and end-users. Institution-wide involvement is well reflected in the universal acceptance of the acronym “UAPPOL.” Everyone knows the place to find a university-wide … Continue reading "A Transformational Policy Framework"

April 16, 2007


University specific online WHMIS Course for training university staff, students and visitors

The development of the program was a collaboration between the Office of Risk Management (ORM) and the Centre for e-Learning (TLSS). ORM developed the technical content and Centre for e-Learning developed the WebCT learning and programming framework, as well as the learning outcomes. ORM also established a working group of management, members of the Health … Continue reading "University specific online WHMIS Course for training university staff, students and visitors"

April 16, 2007


Academic Equipment – Life Cycle Replacement Program

The development of the program required extensive assistance from ail levels within the University. Before the project was undertaken, significant meetings were held with key University personnel. The project was initiated with a campus wide inventory requiring the collaboration and support of faculty and staff members. The aim was to compile a complete itemized list … Continue reading "Academic Equipment – Life Cycle Replacement Program"

April 16, 2006


Automating the Risk Self-Assessment Process Using a Website Interface

By its nature, the methodology involves obtaining self-assessments from all administrative and academic department heads. In addition, senior management and other key stakeholders that included amongst others, deans of multidepartment faculties, members of finance and planning and budget and academic staff are periodically surveyed by Internal Audit to provide individual assessments and ranking of identified … Continue reading "Automating the Risk Self-Assessment Process Using a Website Interface"

April 16, 2006


Integrated Risk Management Program

These advances in our risk management program have been achieved only through extensive consultation with our faculties and services. We have regular meetings with our research, high, médium and low risk faculties, Physical Resources Service and Materials Management Service, and student organizatiôns among many others. Thèse meetings have served to transfer spécifie knowledge and training … Continue reading "Integrated Risk Management Program"

April 16, 2006


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