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Implementing VOIP at Concordia University

An ongoing consultative process took place with the community throughout the planning, implementation and feedback stages. DP phone coordinators, who act as liaison between IITS and their respective departments, were assigned. Before the project got underway, JJTS reps met with the coordinators to obtain feedback about various features and phones. These same coordinators were given … Continue reading "Implementing VOIP at Concordia University"

April 16, 2004


Working Alone

The development process was a collaborative effort with Curriculum Redevelopment Center, Information Technology, Security and Occupational Health and Safety. Once the system was developed it was introduced to senior administration as well as employees. Excellent suggestions were received and the system was adjusted enhancing the user friendly model, which made the concept and physical attributes … Continue reading "Working Alone"

April 16, 2004


Saint Mary’s University Student Recruitment Program

The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include: Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, … Continue reading "Saint Mary’s University Student Recruitment Program"

April 16, 2004


Implementation of Electronic Supplier Payment System

In order to assess the impact on those affected by the change, Queen’s surveyed 40 companies that have been the recipients of electronic payments. Of those that replied (50%), 100 percent expressed high satisfaction with the payment service. The nature of this system ensures portability. As long as the existing accounting system has the capability … Continue reading "Implementation of Electronic Supplier Payment System"

April 16, 2004


Server and Service Account Management (SSAM) System

The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include:Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, University … Continue reading "Server and Service Account Management (SSAM) System"

April 16, 2004


The McGill Web Publishing Content Management System

  The McGill Web Publishing CMS concept can be ported or adapted to any university environment. It is ideally suited to large decentralized institutions, because while it manages production and publishing centrally, it distributes ownership of the content and provides tools for editing locally. Our system uses open source software and an industry standard SQL … Continue reading "The McGill Web Publishing Content Management System"

April 16, 2004


Creation of a highly efficient response team to address high ROI Workflow solutions across Campus

The end user is a key component of the solution from the project inception, specification gathering, on-site testing of the prototype, to the on-going interaction for the life span of the use of the solution. For each project, a champion is appointed from the client community and the development team. These two individuals are responsible … Continue reading "Creation of a highly efficient response team to address high ROI Workflow solutions across Campus"

April 16, 2004


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