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Optimizing Graduate Student Support Payment System – Digitization & Automation

The School of Graduate Studies (SGS) has responsibility for processing payments to nearly 6000 graduate students (scholarships, bursaries, research funding, external awards, etc.).  The legacy processes were administered through a complex standalone system that was developed in-house by SGS.  The processes and the tool were in an extremely high-risk position as there was a single … Continue reading "Optimizing Graduate Student Support Payment System – Digitization & Automation"

June 22, 2026

Building resilient universities: Leading on financial sustainability

Canada relies on its universities to develop talent, strengthen competitiveness and drive economic growth. But growing financial pressures are putting that contribution at risk. A new report from Universities Canada and CAUBO finds that rising costs, growing infrastructure needs and a widening funding gap are placing the university system under increasing strain. A system under … Continue reading "Building resilient universities: Leading on financial sustainability"

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April 27, 2026

The Laurier OneCard Five Minute Pivot Play

If one ever wants to truly understand the integral role its department plays within the university, simply request a lockdown and wait 24 hours. With the campus closed, how do we suddenly re-tool to offer the required deliverables to new OneCard members while maintaining the integrity of the system? Introducing a cost-saving, seamless, user-friendly OneCard … Continue reading "The Laurier OneCard Five Minute Pivot Play"

June 15, 2021

Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising their existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre.  The result is … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising its existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre. … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

Outsourcing to Create a Streamlined Payment Process

Brock University processed all student refunds, expense reimbursements, supplier invoices and ad hoc payments in house by printing cheques on a daily basis. Processing payments was subject to significant operational risks and was labour intensive. Outsourcing payments to Scotiabank allowed Brock to eliminate dependance on a single check printer and access to the office to ensure … Continue reading "Outsourcing to Create a Streamlined Payment Process"

January 24, 2017

RU Debt Free Student Financial Literacy Course

Amidst rising education and living costs and an increasingly volatile youth labour market, more and more university students are struggling to manage their finances, restricting their future potential as responsible citizens and labour market contributors. Observing that most students do not come into difficult circumstances through irresponsibility but by low financial literacy and a lack … Continue reading "RU Debt Free Student Financial Literacy Course"

June 13, 2016

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