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Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga

UTM is a decentralized environment for finance and each department has its own administrative staff responsible for the financial management of the department. The staff have a reporting relationship directly to the academic head. This model provides departments with control and accountability, but lacks segregation of duties, consistency, and did not give departments access specialized/focused … Continue reading "Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga"

June 10, 2019


Transformation of Environmental Health & Safety Management Systems

The Dalhousie University Environmental Health & Safety (EHS) Office has been strategically restructured aligning program managers with key University risks including; biological, chemical, radiation, fire, and farm safety. These program managers provide expert guidance and oversight to the university and work as a team to accomplish aggressive goals utilizing collaborations with Faculty, Staff and students. … Continue reading "Transformation of Environmental Health & Safety Management Systems"

June 10, 2019


Wellness Consultations: Accessible, Graduate-Specific Mental Health Support

Graduate students face unique barriers when accessing mental health support, such as navigating dual roles as students and employees (Maldonado, Wiggers, & Arnold, 2013) and fear of reprisal or stigma if supervisors, mentors, or their own undergraduate students find out (Canadian Federation of Students-Ontario, 2018). The Faculty of Graduate Studies (FGS) established the Wellness Consultation … Continue reading "Wellness Consultations: Accessible, Graduate-Specific Mental Health Support"

June 10, 2019


Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising their existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre.  The result is … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019


Creating and sharing a convocation experience for family and friends: 360° video and digital download.

Convocation is a great public occasion when a university celebrates its graduates’ accomplishments. It is a commemoration of student’s life at university and an opportunity to share this significant milestone with faculty, peers, family and friends. For eight years, Carleton University’s Teaching and Learning Services has provided a live stream of convocation for guests who … Continue reading "Creating and sharing a convocation experience for family and friends: 360° video and digital download."

June 10, 2019


Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising its existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre. … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019


“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management

At Royal Roads University, we are leaders and partners creating an enduring prosperity.  Our teaching and research transforms careers and lives by solving problems and creating opportunities in the world. Positioning for success and ensuring that the organization is fully aligned to achieve its mission, meeting growth and diversification goals, in April 2018 Royal Roads … Continue reading "“The Organizational Resilience Advantage at Royal Roads University” – Creation of the Royal Roads University “Resilience Team”, realigning university operations with enterprise initiatives and optimizing the value of integrating sustainability and enterprise risk management"

June 10, 2019


Improving Recycling Behaviours in a University Food Court

In 10 short months, Dining Services improved diversion rates in our food court facility from a dismal 12% in March 2017 to an astounding 90% in December 2017, reaching an achievement of “zero waste” status. (“Zero waste” means 10% or less of waste going to landfill.) Through the implementation of our new, unique recycling stations, realignment of … Continue reading "Improving Recycling Behaviours in a University Food Court"

June 10, 2019


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