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Staff Job Design, Evaluation and Compensation

In collaboration with the University of Western Ontario Staff Association, supervisors and administrators across campus, Human Resource staff developed and implemented a sustainable, effective and efficient job evaluation system for staff roles supporting student experience, administration and the research enterprise. The work began a number of years ago when discussions with the union representatives identified concerns … Continue reading "Staff Job Design, Evaluation and Compensation"

June 10, 2019


Breaking silos right from the launch of a strategic planning exercise

“Breaking silos” is often one of the objectives that appear in the strategic plans adopted by universities. At the Université de Sherbrooke (UdeS), “breaking silos” was more of a means of carrying out the strategic planning exercise the new administration launched in September 2017. Working without an external consultant, the president’s team fully appropriated the … Continue reading "Breaking silos right from the launch of a strategic planning exercise"

June 10, 2019



Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)

Using the Lean 6 Sigma continuous improvement approach to boost new UQAC student registration rates. Defining the issue: Due to delays in issuing official admission decisions (acceptance/rejection letters) and in taking follow-up action aimed at converting acceptances into registrations, UQAC was losing students to other universities. Not all accepted applicants go on to register. This … Continue reading "Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)"

February 1, 2017


Changing the Course of Student Residences

Historically Vancouver Island University was a community college which served a local catchment area on Vancouver Island.  In 2008 an amendment to the University Act of BC designated VIU as a university.  This change began to have two effects on the campus.  Firstly, it drastically enlarged the catchment area of the institution and created demand … Continue reading "Changing the Course of Student Residences"

January 9, 2017


McGill’s Sustainable Procurement Planning – A Holistic and Strategic Approach

McGill University's Procurement Services launched a unique planning initiative, engaging a wide variety of University stakeholders to develop its first 5-Year Sustainable Procurement Strategic Plan (the "Plan"). Aligned with the University's Sustainability Strategy (Vision 2020) and the Procurement Policy, the Plan aims at embedding sustainability into the University's supply chain. Prior to 2012 only a … Continue reading "McGill’s Sustainable Procurement Planning – A Holistic and Strategic Approach"

June 13, 2016


Fund Ledger/Awards Management System

Vancouver Island University (VIU) is a public, student-focused post-secondary education institution. Direct support for students (scholarships, awards and bursaries) is our primary fundraising priority and a means by which we promote access to education.   Tracking the complete cycle of soliciting/receiving funds through the creation and disbursement to students of ~1,000 awards each year was … Continue reading "Fund Ledger/Awards Management System"

June 13, 2016


“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015


BRIDGING THE GAP: MIDDLE MANAGERS GROUP AT THE UNIVERSITY OF MANITOBA

The forming of the group changed the way Financial Services and Human Resources related with the units and vice versa. It also changed the way all the units related to one another. The result is better relations, better solutions, far more efficiencies, all of which in the end make the institution and its staff work … Continue reading "BRIDGING THE GAP: MIDDLE MANAGERS GROUP AT THE UNIVERSITY OF MANITOBA"

April 16, 2009


Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services

The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"

April 16, 2009


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