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UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies

Multiple stakeholder involvement is at the heart of SEEDS. In the initial project meetings, the SEEDS Manager works with staff and faculty to carefully clarify the desired outcomes, and to establish solid commitment among the participants. It is vital to ensure that the research or field of study that staff members require fit well with … Continue reading "UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies"

April 16, 2007


Improve Service at Dal

The whole of Dalhousie was involved in this project in the following ways: – 3 committees with representation from across the university (Enrolment Steering Committee, – Policy/Process Team, Submission Review Team) played a role in implementing, managing and overseeing the initiative – every Vice-President and the President received a list of issues pertaining to his/her … Continue reading "Improve Service at Dal"

April 16, 2007


Improving service to students with special needs: A collaborative, pan-university initiative

Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"

April 16, 2007


Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007


Online Orientation & Training Program for University Advancement

The production of the Online Orientation & Training Program for University Advancement was the result of a concerted effort, and the talent and creativity of a Task Force and Implementation Team comprised of staff in two units — DAUR (Development, Alumni & University Relations) and IMS (Instructional Multimedia Services), as well as a graduate student … Continue reading "Online Orientation & Training Program for University Advancement"

April 16, 2007


Benchmarking: a Sustainable Approach to Quality Improvement

One of the successful components of the Benchmarking Model is the involvement of stakeholders in every step of the process. – Directors determine benchmarking projects by consulting with their employees – Steering Committee (comprised of Managers and Directors) approves projects and implementation strategies – Cross Functional Team is formed representing all stakeholders in the process … Continue reading "Benchmarking: a Sustainable Approach to Quality Improvement"

April 16, 2007


Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People

Wide-spread involvement from the entire organization as well as the community in which Brock is situated has been instrumental to the success of this program. Workshop suggestions are culled from participant feedback ensuring that employees’ ideas are validated. Another important aspect to the development of this annual program stems from consultation with the Health and … Continue reading "Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People"

April 16, 2007


ENCORE Co-op Portal at University of Toronto Scarborough

This was in every way a team project. Computing and Networking Services (Now Information and Instructional Technology Services) consulted on Co-op’s requirements and identified the development of an in-house Co-op system as a strategic priority. CNS brought forward the idea of the system for Co-op’s consideration and dedicated resources to the project. Co-op administrators were … Continue reading "ENCORE Co-op Portal at University of Toronto Scarborough"

April 16, 2007


University specific online WHMIS Course for training university staff, students and visitors

The development of the program was a collaboration between the Office of Risk Management (ORM) and the Centre for e-Learning (TLSS). ORM developed the technical content and Centre for e-Learning developed the WebCT learning and programming framework, as well as the learning outcomes. ORM also established a working group of management, members of the Health … Continue reading "University specific online WHMIS Course for training university staff, students and visitors"

April 16, 2007


Finance Learning Initiative

The initiative began with four central units (Financial Services, Supply Management Services, Staff & Student Payments and Administrative Information Systems) coming together to provide funding and support. These units freed up operational funds to hire program coordinators and offered their staff members to develop and deliver training. The success of the initiative resulted in expanding … Continue reading "Finance Learning Initiative"

April 16, 2006


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