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The Paperless Office: Putting Students Online no In Line

While the technical development and implementation of SATS was accomplished by IT personnel, ail staff In the Office of the Registrar at U of T Mississauga played a major role in the project – presenting ideas, giving feedback, and helping to create the processes which would enhance student services. AH staff share a sense of … Continue reading "The Paperless Office: Putting Students Online no In Line"

April 16, 2007


A New Tuition Model for Graduate Students

Since the new tuition model was intended to lead to changes in thinking and behaviour on the part of students and faculty, it was essential to its success that we have wide-ranging support before its implementation. Discussions and consultations were held at several levels in the development of the new model (see enclosed “Tuition Proposal … Continue reading "A New Tuition Model for Graduate Students"

April 16, 2007


UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies

Multiple stakeholder involvement is at the heart of SEEDS. In the initial project meetings, the SEEDS Manager works with staff and faculty to carefully clarify the desired outcomes, and to establish solid commitment among the participants. It is vital to ensure that the research or field of study that staff members require fit well with … Continue reading "UBC SEEDS: Maximizing Student, Staff, and Faculty Synergies"

April 16, 2007


Improve Service at Dal

The whole of Dalhousie was involved in this project in the following ways: – 3 committees with representation from across the university (Enrolment Steering Committee, – Policy/Process Team, Submission Review Team) played a role in implementing, managing and overseeing the initiative – every Vice-President and the President received a list of issues pertaining to his/her … Continue reading "Improve Service at Dal"

April 16, 2007


Improving service to students with special needs: A collaborative, pan-university initiative

Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"

April 16, 2007


Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007


Online Orientation & Training Program for University Advancement

The production of the Online Orientation & Training Program for University Advancement was the result of a concerted effort, and the talent and creativity of a Task Force and Implementation Team comprised of staff in two units — DAUR (Development, Alumni & University Relations) and IMS (Instructional Multimedia Services), as well as a graduate student … Continue reading "Online Orientation & Training Program for University Advancement"

April 16, 2007


Benchmarking: a Sustainable Approach to Quality Improvement

One of the successful components of the Benchmarking Model is the involvement of stakeholders in every step of the process. – Directors determine benchmarking projects by consulting with their employees – Steering Committee (comprised of Managers and Directors) approves projects and implementation strategies – Cross Functional Team is formed representing all stakeholders in the process … Continue reading "Benchmarking: a Sustainable Approach to Quality Improvement"

April 16, 2007


Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People

Wide-spread involvement from the entire organization as well as the community in which Brock is situated has been instrumental to the success of this program. Workshop suggestions are culled from participant feedback ensuring that employees’ ideas are validated. Another important aspect to the development of this annual program stems from consultation with the Health and … Continue reading "Benefit You! Brock University Annual Employee Wellness Conference is an Investment in People"

April 16, 2007


ENCORE Co-op Portal at University of Toronto Scarborough

This was in every way a team project. Computing and Networking Services (Now Information and Instructional Technology Services) consulted on Co-op’s requirements and identified the development of an in-house Co-op system as a strategic priority. CNS brought forward the idea of the system for Co-op’s consideration and dedicated resources to the project. Co-op administrators were … Continue reading "ENCORE Co-op Portal at University of Toronto Scarborough"

April 16, 2007


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