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Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference

A joint effort between Wilfrid Laurier University, University of Waterloo, the Canadian University Council of CIOs, and LeanHE Canada, The CANCICM 2024 Conference under the theme of “Empowering Change in Higher Education:  Integrating Innovation, Adaptability, and Continuous Improvement in Higher Education” showcased exceptional contributions to quality and productivity in higher education, highlighted by its keynote … Continue reading "Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference"

June 17, 2025

Office of Quality Initiatives

The Office of Quality Initiatives (OQI) was established at Carleton University in 2005, in response to financial challenges, recognizing the value of embedding quality and continuous improvement within the university. We learned early on that our resourcing was comparatively and consistently lean. Since its inception, OQI has been driving organizational excellence efforts by improving our … Continue reading "Office of Quality Initiatives"

June 17, 2025

Fostering Resilience: McMaster University’s Enterprise Risk Management Program

McMaster University’s Enterprise Risk Management (ERM) program exemplifies a comprehensive and innovative approach to institutional risk management in higher education. By embedding risk practices across all organizational levels, the program fosters a proactive, risk-aware culture that supports operational excellence and resilience at all levels. Its core components include a risk taxonomy, a robust risk assessment … Continue reading "Fostering Resilience: McMaster University’s Enterprise Risk Management Program"

June 17, 2025

Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators

Information can be misleading when the wrong data is used to answer a question. Not taking the time to document data architecture, such as process steps and metadata, and gain a broad understanding of important context underlying queries can result in increased data processing costs and risks for the institution. As a response to this, … Continue reading "Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators"

June 17, 2025

Information Security Compliance Support Program

Higher-education institutions globally are grappling with the ever-present risk of a cybersecurity breach. Ongoing pressure to report on risk and compliance is known to many, but most struggle with how. You may know what controls are required… training, multi-factor authentication, Endpoint Detection and Response (EDR), MFA, self-phishing and vulnerability management to name a few. But … Continue reading "Information Security Compliance Support Program"

June 10, 2024

Strategic Planning and Enterprise Risk Management: Developing an Integrated System

Saskatchewan Polytechnic has developed a process known as Strategic Cascading, which is used to operationalize the strategic plan by translating strategy into action. Enterprise Risk Management (ERM) has been fully integrated into the strategic cascading process. The ERM program provides a structured, consistent, and continuous process to identify and manage risks that could influence the … Continue reading "Strategic Planning and Enterprise Risk Management: Developing an Integrated System"

June 10, 2024

Hélène Desmarais Building: A Stakeholder-Driven Project

When constructing a new building in a historic, urban area — as HEC Montréal did with the Hélène Desmarais Building, inaugurated in September 2023 — buy-in, transparency and social acceptability are a must. Any project involving numerous internal and external stakeholders requires appropriate planning and processes related to change management, sustainable development and communications in … Continue reading "Hélène Desmarais Building: A Stakeholder-Driven Project"

June 10, 2024

Unveiling the Hidden Impact of Scope 3 in University Supply Chains – February 22, 2024

Date: February 22, 2024 Duration: 90 minutes Presenters: Mary M. Aylesworth, Director, Financial Operations, Simon Fraser University Thierry Gras Chouteau, Climate Change Advisor, Sustainable Development Unit, Vice-Rectorate of Administration and Finance, Université de Montréal Stéphanie H. Leclerc, Program Manager, Sustainable Procurement, Procurement Services, McGill University Host: Gwen Toole, Community Practice Leader, CAUBO Procurement TLAG Click here to download … Continue reading "Unveiling the Hidden Impact of Scope 3 in University Supply Chains – February 22, 2024"

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February 27, 2024

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