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Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017


40,000 users, one unique experience

With over a hundred employees and 460 student employees, Student Life Services (SLS) is one of the UQAM campus’ largest employers, serving over 40,000 students. Such a large service poses some obvious challenges. How can we share an organizational culture when teams are divided into five distinct services that rarely work together and are not … Continue reading "40,000 users, one unique experience"

April 16, 2015


Employee Recognition and Awards Streamlining, using Online Nomination Platform

In 2013, Ryerson University launched a centralized recognition and awards program that involved creating a framework for recognition, which includes three components: awards, celebration of service milestones, and leaders’ recognition toolkit for informal recognition. The program implementation is led by a dedicated resource, the Recognition Project Lead, who coordinates the annual awards and years of … Continue reading "Employee Recognition and Awards Streamlining, using Online Nomination Platform"

April 16, 2015


Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results

The Quality Assurance Program heralded a new attitude toward stakeholder involvement. The initial steps in the program were a baselining initiative and benchmarking with other post-secondary institutions. These first steps allowed us to evaluate the quality, cost and customer/staff satisfaction of cleaning services. Because we had been providing cleaning services for years, our Division assumed … Continue reading "Quality Assurance Applied to Campus Cleaning Services: Innovative Approach Yields Significant Results"

April 16, 2006


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