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A Powerful Organizational Health Index Developed by and for the Université de Sherbrooke Community

The Université de Sherbrooke custom-developed an organizational health index (OHI) in 2020 for, and in conjunction with, its community. Spearheaded by the institution’s senior administration, the initiative was an ambitious one, and its success was contingent on obtaining the buy-in and commitment of community members. A questionnaire was sent to the entire university community to … Continue reading "A Powerful Organizational Health Index Developed by and for the Université de Sherbrooke Community"

May 15, 2023


Laurier Energy Efficiency Project (LEEP)

Electrical power production in Ontario is changing from centralized to decentralized. The commercial availability of renewable energy and energy storage technologies have made big strides forward. As such, in a landscape with increasing risks to campus operations, Laurier elected to develop an energy strategy that would improve climate adaptation, progress reliability and resiliency of energy … Continue reading "Laurier Energy Efficiency Project (LEEP)"

June 15, 2022


Facilitating Knowledge Exchange and Staff Connection: Simon Fraser University (SFU)’s Project Management Community of Practice

Recent studies have begun to document the importance of building a project management community of practice (CoP) in academic settings, particularly research administration (Lehman, 2017; Wedekind & Philbin, 2018). Benefits of CoPs include improving organizational efficiency and effectiveness and improving the confidence and connectedness of staff in increasingly complex and uncertain environments (Lee et al., … Continue reading "Facilitating Knowledge Exchange and Staff Connection: Simon Fraser University (SFU)’s Project Management Community of Practice"

June 15, 2022


Surplus Furniture Program

Our Surplus Furniture Program simplifies repurposing furniture within the university, reducing our environmental impact while creating a surplus inventory where departments can reduce furniture costs and the university can create revenue while increasing its resilience amid COVID and supply chain interruptions. Two critical elements necessary for this program’s success are furniture standardization and warehouse space … Continue reading "Surplus Furniture Program"

June 15, 2022


One stop student experience using proactive technologies

University of Calgary Libraries and Cultural Resources implemented proactive chat in December 2018, and chat reference queries tripled overnight.  Students embraced the easy to use “Ask me” bubble which appeared on all library webpages after 20 seconds.  Students did not have to hunt for a link or leave their study space, where ever they were … Continue reading "One stop student experience using proactive technologies"

June 15, 2022


Risk Based Emergency Response

Following the onset of a global pandemic in 2020, Sheridan closed its campuses and retooled over 3,000 courses for over 25,000 students and all student support services for virtual delivery, to comply with provincial directives preventing in-person teaching and learning on postsecondary campuses. To enable business continuity and retain the engagement of students and employees, … Continue reading "Risk Based Emergency Response"

June 15, 2022


File Cabinets for Sale: All-Electronic Student Record System

The Université de Montréal (UdeM) has initiated a project to modernize student record management. Previously, there were multiple documents on file for every student, spread out across different physical and electronic locations. UdeM therefore decided to create a single electronic student record (Dossier Étudiant Électronique Unique or DÉÉU) to cover everything from admissions to archives. … Continue reading "File Cabinets for Sale: All-Electronic Student Record System"

June 15, 2022


Revamp of the Espace recherche + création Portal at the Université du Québec: An Invaluable Tool for Developing Research Opportunities

The Espace recherche + création (ERC) portal (https://erc.uquebec.ca/) was initially developed by the Université du Québec (UQ) in 2004 to share funding and award opportunities (grants, fellowships, etc.) with researchers working within the UQ network. A technological overhaul of this highly useful resource was required to address emerging needs and better meet the expectations of the research … Continue reading "Revamp of the Espace recherche + création Portal at the Université du Québec: An Invaluable Tool for Developing Research Opportunities"

June 15, 2022


Laurier Energy Efficiency Project (LEEP)

Electrical power production in Ontario is changing from centralized to decentralized.  The commercial availability of renewable energy and energy storage technologies have both made big strides forward. As such, in a landscape with increasing risks to campus operations, Laurier elected to develop an energy strategy that would improve climate adaptation, improve reliability and resiliency of energy supply, reduce greenhouse gas emissions (GHG), and respond with more flexibility to incentive based, variable rate structures. Laurier partnered with Johnson Controls for the design and … Continue reading "Laurier Energy Efficiency Project (LEEP)"

June 15, 2021


Changing the Procure to Pay University Landscape

When Queen’s Strategic Procurement Services (SPS) implemented a complete end-to-end Procure-to-Pay (P2P) solution in May 2017, little did they know that it would pave the way for a seamless and agile transition to remote working.  Leveraging the improvements and changes made to both systems and processes, SPS was able to immediately pivot to processing all … Continue reading "Changing the Procure to Pay University Landscape"

June 15, 2021


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