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IDEA Lab: Transforming the Future of Digital-First Research

Digital technologies are revolutionizing all areas of industry, culture, and society—yet higher education, particularly in Canada, has lagged in our adoption and deployment of cloud solutions in the research process. Research infrastructure is typically still understood as things that can be touched or toured on a physical campus. The COVID-19 pandemic, however, accentuated the risks … Continue reading "IDEA Lab: Transforming the Future of Digital-First Research"

May 15, 2023


The Future of Academic Events: Integrating a virtual strategy into our business practice

With restrictions imposed on our operations and work from home measures due to the ongoing pandemic, Hospitality Concordia had to evolve its offering to meet the needs of its community for events. We quickly recognized that we had to support virtual events as a means for academics to further their research and starting in spring 2020 … Continue reading "The Future of Academic Events: Integrating a virtual strategy into our business practice"

June 15, 2022



CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

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June 30, 2021


Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020


PowerED™ by Athabasca University – A New Entrepreneurial Unit

Today’s fast-changing business environment demands an increased need for education that offers responsive skill development, so professionals thrive and make an immediate impact in their careers. In 2018, Athabasca University (AU) considered this shift and saw an opportunity to launch an innovative, digital, micro-learning department rooted in three principles, personalized learning that is – just-in-time, … Continue reading "PowerED™ by Athabasca University – A New Entrepreneurial Unit"

June 29, 2020


Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020


The Analysis, Planning and Budget (APB) Trend Forecast

McGill’s unrestricted revenues and expenses total over $1.8 billion per year (combined), which means that unrestricted revenue or expense activity averages about $5M per day. The Analysis, Planning and Budget (APB) Trend Forecast was introduced in 2018/2019 to provide every Faculty, service, and administrative unit with a customized annual forecast for their area using their … Continue reading "The Analysis, Planning and Budget (APB) Trend Forecast"

June 29, 2020



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