The University of New Brunswick migrated its Voice over Internet Protocol (VoIP) telephony services to MS Teams successfully on August 27, 2020. This is the first time MS Teams telephony has been fully deployed at a university in Canada. MS Teams is part of the Microsoft 365 (M365) suite of cloud-based services adopted at UNB … Continue reading "Implementation of MS Teams telephony at UNB"
June 15, 2021
Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”
AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"
June 15, 2021
Launched in 2014, a new incident and claims management program has made remarkable progress to decrease time-loss claim durations by 57%, decrease WorkSafe insurance surcharges by 69%, generate savings of over $1M on insurance premiums, and ensure that all incidents are reported and fully investigated within new timelines established by WorkSafe. With the support of … Continue reading "Incident and Claims Management Program Integration"
June 29, 2020
This project was undertaken as a result of a January 2013 review of the emergency response plans (ERP) and business continuity plans (BCP) on file which revealed that Jess than 25% of required departments had Emergency Response Plans and less that 5% had Business Continuity Plans. In addition an audit by the Internal Audit department … Continue reading "Emergency Management and Business Continuity as an Institution Priority"
June 14, 2016
Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC
Previously, the Faculty of Medicine decentralized primary responsibility for finance to units. Each unit had its own administrative staff responsible for budgeting and financial management, who reported directly to the academic head. This structure provided units with control and accountability, but lacked segregation of duties or consistency, and did not give departments access to a … Continue reading "Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC"
June 13, 2016
Developing and Implementing a Real Estate Project Office in a University, “Neither closing the door, nor selling the store: Academic integrity, academic freedom and institutional autonomy in the context of donor agreements”, Emergency Planning at Canadian Universities: Will your ERP Hold Up?, Trends in Canadian University Finance
Tags: Academic, Academic Freedom, Benchmarking, Best Practices, Business Continuity, Communication, Emergency Management, Ethics, Facilities, Financial Management, Governance, New Builds, Organizational Models, Reports, Risk Management, Space Planning, Systems, University Manager
January 17, 2013
The direction the University of Windsor has taken in the development of our overall emergency preparedness program has totally transformed our ability to effectively prepare, plan, respond and recover from any emergency. There has been a full cultural shift from the days of the binder on the shelf to a professional model of preparedness that … Continue reading "Campus Emergency Management in an Information Age"
April 16, 2009
There has been extensive involvement of the University community and the larger community through the PHRC. Twenty-seven representatives from areas including the Faculty of Medicine and Dentistry, University Health Services, Law, Campus Security, Human Resources, International Centre, Veterinary Services, Libraries, Research, Facilities and Operations and Public Affairs. Undergraduate students and graduate students are represented. The … Continue reading "University of Alberta Public Health Response Committee: A Public Health Leader"
April 16, 2007
The Business Process Committee includes representation from Senior Management, financial administration, information technology, student services, human resources, academic, customized training and internal audit. The Committee invites College leaders to many of its biweekly meetings (e.g. Registrar, Director of Human Resources, Director of Admissions, etc). The College’s Senior Leadership Team receives periodic status reports. The format … Continue reading "Business Process Committee"
April 16, 2005
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