Search the Knowledge Centre

Found 15 Results


Risk Based Emergency Response

Following the onset of a global pandemic in 2020, Sheridan closed its campuses and retooled over 3,000 courses for over 25,000 students and all student support services for virtual delivery, to comply with provincial directives preventing in-person teaching and learning on postsecondary campuses. To enable business continuity and retain the engagement of students and employees, … Continue reading "Risk Based Emergency Response"

June 15, 2022




CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

June 30, 2021


Implementation of MS Teams telephony at UNB

The University of New Brunswick migrated its Voice over Internet Protocol (VoIP) telephony services to MS Teams successfully on August 27, 2020. This is the first time MS Teams telephony has been fully deployed at a university in Canada. MS Teams is part of the Microsoft 365 (M365) suite of cloud-based services adopted at UNB … Continue reading "Implementation of MS Teams telephony at UNB"

June 15, 2021


Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021


Incident and Claims Management Program Integration

Launched in 2014, a new incident and claims management program has made remarkable progress to decrease time-loss claim durations by 57%, decrease WorkSafe insurance surcharges by 69%, generate savings of over $1M on insurance premiums, and ensure that all incidents are reported and fully investigated within new timelines established by WorkSafe.  With the support of … Continue reading "Incident and Claims Management Program Integration"

June 29, 2020


Emergency Management and Business Continuity as an Institution Priority

This project was undertaken as a result of a January 2013 review of the emergency response plans (ERP) and business continuity plans (BCP) on file which revealed that Jess than 25% of required departments had Emergency Response Plans and less that 5% had Business Continuity Plans. In addition an audit by the Internal Audit department … Continue reading "Emergency Management and Business Continuity as an Institution Priority"

June 14, 2016


Page 1 of 2