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Improving Our Resilience in Times of Crisis (Part 1) – Governance and Planning Insights: Crisis Management Governance Structures – November 6, 2023

Date: November 6, 2023 Duration: 75 minutes Moderator: Cliff Trollope, Partner, National Leader, Business Resilience Services, MNP Panelists: Bob Maber, Senior Director, Security & Emergency Management, University of Calgary Kim Murphy, Executive Director, Risk Management and Safety Services, Queen’s University Natalia Skapski, Director of Safety & Emergency Services, Capilano University 

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November 6, 2023


Digitization of pension plan member records

Pension Services administers the UVic Staff, Combination and Money Purchase pension plans. The primary driver of the timing of this project was the pandemic, however the solution itself was required to meet the department's long term, pre-pandemic need for digital record keeping. The purpose of this project was to digitize plan member files to: Increase responsiveness … Continue reading "Digitization of pension plan member records"

May 15, 2023




Risk Based Emergency Response

Following the onset of a global pandemic in 2020, Sheridan closed its campuses and retooled over 3,000 courses for over 25,000 students and all student support services for virtual delivery, to comply with provincial directives preventing in-person teaching and learning on postsecondary campuses. To enable business continuity and retain the engagement of students and employees, … Continue reading "Risk Based Emergency Response"

June 15, 2022




CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

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June 30, 2021


Implementation of MS Teams telephony at UNB

The University of New Brunswick migrated its Voice over Internet Protocol (VoIP) telephony services to MS Teams successfully on August 27, 2020. This is the first time MS Teams telephony has been fully deployed at a university in Canada. MS Teams is part of the Microsoft 365 (M365) suite of cloud-based services adopted at UNB … Continue reading "Implementation of MS Teams telephony at UNB"

June 15, 2021


Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021


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