Service Reviews: Transforming University Services
Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services. The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"
June 29, 2020
Building the Smart Campus: CCTV Expansion Program
Beginning in 2014, the University of Calgary Campus Security initiated a project to modernize its Security Operations Centre (SOC) with the goal of increasing campus safety and efficiency. The initial scope of the project included the replacement of the existing analog cameras and the development of a video management system. This project was a significant … Continue reading "Building the Smart Campus: CCTV Expansion Program"
June 29, 2020
University Manager 2019 Fall
Tags: Change Management, Compliance and Monitoring, Conference, Employee Recognition, Financial Management, Financial Reporting, Investing, Pension and Benefits, Responsible Investing and Divestment, Sustainability, University Manager
October 15, 2019
Real Revolution – Embracing Change & Innovation! (Recorded Session)
Tags: 2019, Change Management, Collaboration, Communication, Engagement, Presentations
July 9, 2019
Navigating Digital Transformation in Education (Recorded Session)
Tags: 2019, Best Practices, Change Management, Information Technology, Presentations, Workplace Behaviour
July 9, 2019
Balancing the Future Horizons of Universities with the Emergence of New and More Complex International, Political and Economic Risks (Recorded Session)
Tags: 2019, Change Management, Enterprise Risk Management, Institutional Planning, Internationalization, Presentations
July 9, 2019
Transformational Change: Preparation, Execution, Surprises and Lessons Learned (Recorded Session)
Tags: 2019, Academic Administration, Change Management, Continuous Improvement, Presentations
July 9, 2019
Balancing the Future Horizons of Universities with the Emergence of New and More Complex International, Political and Economic Risks (PDF Presentation by Jim Butler and Jim Hundrieser)
Tags: 2019, Change Management, Enterprise Risk Management, Institutional Planning, Internationalization, Presentations
July 8, 2019
Balancing the Future Horizons of Universities with the Emergence of New and More Complex International, Political and Economic Risks (PDF Presentation by Michael Histed)
Tags: 2019, Change Management, Enterprise Risk Management, Institutional Planning, Internationalization, Presentations
July 8, 2019
Transformational Change: Preparation, Execution, Surprises and Lessons Learned (PDF Presentation)
Tags: 2019, Academic Administration, Change Management, Continuous Improvement, Presentations
July 8, 2019
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C
- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
- more »« less
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E
- Economic Forecasting
- EDI (Equity - Diversity - Inclusion)
- Efficiency in Admin Functions
- Emergency Management
- Emotional Intelligence (EQ)
- Employee Benefits
- Employee Recognition
- Engagement
- Energy Efficiency
- Enterprise Risk Management
- Environmental Health and Safety
- eProcurement
- Ethics
- Expense Processing
- more »« less