Search the Knowledge Centre

Found 130 Results

Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Staff Job Design, Evaluation and Compensation

In collaboration with the University of Western Ontario Staff Association, supervisors and administrators across campus, Human Resource staff developed and implemented a sustainable, effective and efficient job evaluation system for staff roles supporting student experience, administration and the research enterprise. The work began a number of years ago when discussions with the union representatives identified concerns … Continue reading "Staff Job Design, Evaluation and Compensation"

June 10, 2019



Improving Organizational Safety through a Health and Safety Management System

From Wake-up Call to Transformation In the autumn of 2013 the University of Alberta experienced explosions in two labs, each resulting in significant injuries to a graduate student. The explosions represented a wake-up call, confirming that the university was not doing enough to improve its safety culture. After a review of best practices within both … Continue reading "Improving Organizational Safety through a Health and Safety Management System"

January 23, 2018


IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018


Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service

As a world-class university striving for academic excellence, the University of British Columbia (UBC) is continually discovering new ways of teaching, researching, learning, and working. Consequently, business needs change and employee roles are impacted. UBC Human Resources (HR) faces the challenge of retention and engagement during change, and building people’s capacity to successfully respond to … Continue reading "Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service"

January 13, 2018


Online Faculty Career Data Systems

In August 2016, the Office of the Provost – Faculty Affairs with Information Technology Services launched an online Faculty Leaves system that modernizes an existing time-consuming and paper-driven process. Briefly, Carleton’s academics can now create leave applications, review eligibility, and submit applications in an online environment. Applications are then reviewed online by: the Academic Head … Continue reading "Online Faculty Career Data Systems"

January 25, 2017


Queen’s New (Activity-Based) Budget Model

Queen’s New Budget Model has had a profoundly positive effect on the university.  Planning for the new model began in March 2012. Over  the following four months, the development of the actual model benefited from a very considerable amount of consultation, and a great deal of hard work by many people.  The first fiscal year for which … Continue reading "Queen’s New (Activity-Based) Budget Model"

January 24, 2017


Own Your Zone Learning Program – Unlocking Our Cognitive Traps

The Own Your Zone (OYZ) program is a distinct approach to employee training within higher education. OYZ was conceptualized to strengthen the implementation of the Facilities Management Division (FMD) Zone Delivery Model, intended to provide better service to the University of Saskatchewan community. OYZ targets the varied needs of a diverse workforce of 175 custodians … Continue reading "Own Your Zone Learning Program – Unlocking Our Cognitive Traps"

January 13, 2017


Catalyzing a culture of sustainability at McGill with the Sustainability Projects Fund (SPF)

The Sustainability Projects Fund (SPF) is a crown jewel of McGill’s sustainability efforts and a best-practice model for universities. The SPF’s main goal is to build a culture of sustainability on McGill’s campuses through the development and seed-funding of interdisciplinary projects. The SPF is one of the largest dedicated campus sustainability funds of its kind … Continue reading "Catalyzing a culture of sustainability at McGill with the Sustainability Projects Fund (SPF)"

June 13, 2016


Page 10 of 13