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“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015


Thrive Building Positive Mental Health for all at UBC

At the UBC we recognize the need to support mental health across the campus community and the country. Traditionally, universities have focused solely on student mental health; without the inclusion of staff and faculty. At UBC, we are creating an environment that focuses on positive mental health for all members of campus. That is why … Continue reading "Thrive Building Positive Mental Health for all at UBC"

April 16, 2015




University Manager 2011 Summer

Risk Management at Canadian Universities

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June 17, 2011


Campus Emergency Management in an Information Age

The direction the University of Windsor has taken in the development of our overall emergency preparedness program has totally transformed our ability to effectively prepare, plan, respond and recover from any emergency. There has been a full cultural shift from the days of the binder on the shelf to a professional model of preparedness that … Continue reading "Campus Emergency Management in an Information Age"

April 16, 2009


Concordia University’s innovative large-scale on-site composting system

Working towards sustainability involves mentality changes, and composting has long been seen as an obscure, low-tech and smelly way of dealing with waste. Concordia’s system is showing that composting can be successfully implemented in an urban setting, and it is our hope that this project will help to change the way our society perceives and … Continue reading "Concordia University’s innovative large-scale on-site composting system"

April 16, 2009


UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism

Over the last 3 years, there were more than 550 trades people involved in the construction of Ecotrek. Nearly, every person among the 43,000 faculty, staff and students on campus were affected by the retrofit. They looked at energy, at water, sewage, all the utility inputs and outputs of the university. They looked at personal … Continue reading "UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism"

April 16, 2008


Business Planning Applied to Campus Cleaning Services

Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"

April 16, 2007


Internal Control Review Project (ICRP) (Control Environment Assesment)

The members of the Internal Control Review Project Team were involved in the review of the individual statements that were adapted from the COSO model. Members recommended changes which typically involved semantics without compromising context. A demonstration session was then held with all team members, to determine approximate time to conduct a session and to … Continue reading "Internal Control Review Project (ICRP) (Control Environment Assesment)"

April 16, 2007


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