Search the Knowledge Centre

Found 87 Results

Implementing FAST WebReq at UNBC

Millennium would periodically come to campus and meet with the clients to ensure their needs were met and the WebReq features could be customized for the campus. The stakeholder input resulted in a web-based application the users/department took ownership of and was designed to fit university requirements. A pilot group was then created to review … Continue reading "Implementing FAST WebReq at UNBC"

April 16, 2008


Messaging @ Concordia University

We worked closely with the university’s Internal and Web Communications group to ensure that we implemented a service that would not only reach the most number of people, but that would be easy to use. This group ensured that we included the most useful and widely used student information within our messaging menu system. They … Continue reading "Messaging @ Concordia University"

April 16, 2008


Laptop theft prevention program, utilizing the STOP – Security Tracking of Office Property

Thefts of electronic equipment and devices were highlighted in many public fora, ranging from student groups to governance. Combined with the theft of bicycles, these thefts are the most pervasive crime on campus and the most serious in terms of non-physical personal impact. Numerous Community and local media outlets reported the Stop program to the … Continue reading "Laptop theft prevention program, utilizing the STOP – Security Tracking of Office Property"

April 16, 2008


Online Application Process

The initial implementation of the OAP, while based on the traditional paper-based form, was in response to two years of comments received from Portfolio and Budget Managers as well as central office staff. Comments were also received through last year’s training sessions as well as during and after the budget cycle have been considered for … Continue reading "Online Application Process"

April 16, 2008


Online Budget (Template) System

The initial implementation of the OBTS was intended to provide a familiar interface to the budget – albeit through an online web-application. This implementation was guided by the input received from Portfolio Managers and Envelope Managers over two years of implementing the traditional budget process, Comments received through last year’s training sessions (i e, two … Continue reading "Online Budget (Template) System"

April 16, 2008


Computer Wellness Campaign

The Working Group on Information Security (WGIS) representing a broad cross-section of the University was instrumental in sponsoring and supporting the development of the computer wellness team. All members of the Computer Wellness sub-committee were active in participation and included expertise from Campus Community Police, ITS, Research Services, Internal Audit, Housing, University Student’s Council, Faculty … Continue reading "Computer Wellness Campaign"

April 16, 2007


Every Third Building if Free: UBC Renew

From the initial conception, consensus building and stakeholder buy-in, especially with the academics, has been a priority for UBC Renew. A communications committee was created for this project to work with planners, implementers – including facility, operations management and the stakeholders – to ensure that there was (and is) a steady stream of two-way information … Continue reading "Every Third Building if Free: UBC Renew"

April 16, 2007


University of Alberta Public Health Response Committee: A Public Health Leader

There has been extensive involvement of the University community and the larger community through the PHRC. Twenty-seven representatives from areas including the Faculty of Medicine and Dentistry, University Health Services, Law, Campus Security, Human Resources, International Centre, Veterinary Services, Libraries, Research, Facilities and Operations and Public Affairs. Undergraduate students and graduate students are represented. The … Continue reading "University of Alberta Public Health Response Committee: A Public Health Leader"

April 16, 2007


Improving service to students with special needs: A collaborative, pan-university initiative

Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"

April 16, 2007


Benchmarking: a Sustainable Approach to Quality Improvement

One of the successful components of the Benchmarking Model is the involvement of stakeholders in every step of the process. – Directors determine benchmarking projects by consulting with their employees – Steering Committee (comprised of Managers and Directors) approves projects and implementation strategies – Cross Functional Team is formed representing all stakeholders in the process … Continue reading "Benchmarking: a Sustainable Approach to Quality Improvement"

April 16, 2007


Page 7 of 9