Virtual Labs to Support Remote Learning
In March 2020, learning shifted online in response to COVID-19 and it became clear that ICT needed to create a reliable, secure virtual environment for instructors to provide computer lab lessons that students could access remotely. Students needed to be able to use their own computing devices to access the virtual environment via the internet … Continue reading "Virtual Labs to Support Remote Learning"
June 15, 2021
Changing the Procure to Pay University Landscape
When Queen’s Strategic Procurement Services (SPS) implemented a complete end-to-end Procure-to-Pay (P2P) solution in May 2017, little did they know that it would pave the way for a seamless and agile transition to remote working. Leveraging the improvements and changes made to both systems and processes, SPS was able to immediately pivot to processing all … Continue reading "Changing the Procure to Pay University Landscape"
June 15, 2021
UVic’s New Student Connect program
The New Student Connect program is an online university community where new students from all over the world connect with others entering their first-year at UVic using Microsoft Teams. Throughout the 2020-2021 Academic year, UVic has hired and trained a host of compassionate and experienced upper-year students who want to make the first-year experience of these students … Continue reading "UVic’s New Student Connect program"
June 15, 2021
UVic’s Shared Resources Program
The Shared Resources program was developed to redeploy UVic employees on temporary layoff due to COVID-19 and to provide a mechanism for UVic departments to share capacity among staff based on increased or decreased workloads. UVic’s response to COVID-19, as with most universities, created a surge in demand for services in some departments, and a lack of … Continue reading "UVic’s Shared Resources Program"
June 15, 2021
Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”
AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"
June 15, 2021
Engaging Front Line Food Service Staff to Enhance Student Success
With a focus on identifying and supporting students in need, Trent University Food Services leveraged an existing staff training program, the Student Support Certificate, to train front line food service staff in methods to identify students at risk and provide them appropriate referrals and resources. The Student Support Certificate program was designed as a professional … Continue reading "Engaging Front Line Food Service Staff to Enhance Student Success"
June 29, 2020
Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises
At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"
June 29, 2020
Innovative partnership builds community strength at brand new Laurier Brantford YMCA
Collaborative partnerships have been central to the success of Wilfrid Laurier University’s Brantford campus since it opened to just 39 students in 1999. The Laurier Brantford YMCA, a brand new 120,000-square-foot athletic facility in the heart of Laurier’s Brantford downtown campus, is no exception. Beginning in 2009, Laurier embarked upon a strategic plan to develop … Continue reading "Innovative partnership builds community strength at brand new Laurier Brantford YMCA"
June 29, 2020
Incident and Claims Management Program Integration
Launched in 2014, a new incident and claims management program has made remarkable progress to decrease time-loss claim durations by 57%, decrease WorkSafe insurance surcharges by 69%, generate savings of over $1M on insurance premiums, and ensure that all incidents are reported and fully investigated within new timelines established by WorkSafe. With the support of … Continue reading "Incident and Claims Management Program Integration"
June 29, 2020
Implementation of TEM2 (Chrome River) Expense Reimbursement System
In the spring of 2018, Saskatchewan Polytechnic rolled out a new electronic expense claim system – TEM2 (Chrome River) – that has greatly improved efficiency and user satisfaction. After several years using the suboptimal TEM1 (Travel and Expense Management) for submission of expense claims, Sask Polytech now has a best in-class expense claim system available for its employees. … Continue reading "Implementation of TEM2 (Chrome River) Expense Reimbursement System"
June 29, 2020
Page 3 of 10
A
C
- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
- more »« less