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University of Toronto Quarantine Accommodation Program

Since August 2020, an enthusiastic and dedicated multidivisional team across the U of T’s three campuses has worked hard to develop, manage, and maintain the U of T Quarantine Program. The Program was developed to encourage and ease the journey of our incoming and returning international students. Specifically, it was intended to provide these students … Continue reading "University of Toronto Quarantine Accommodation Program"

June 15, 2022

Navigating the Pandemic: Lessons learned about new ways of working

Tags: Academic Administration, Academic Programs, Benchmarking, Collaboration, Flexible Work Arrangement, Governance, Hybrid Work Arrangement, Management, Registration and Admissions, Student Services, Teaching

November 22, 2021

CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

Tags: 2021, Artificial Intelligence (AI) and Robotics, Automatisation robotisée des processus, Best Practices, Business Continuity, Change Management, CLOUD Computing, Communication, Continuous Improvement, Cybersecurity, Data Analytics, Deferred Maintenance, Gestion de la performance, Gestion du changement, Gestion financière, Human Resources, Information Technology, Institutional Planning, Integrated Planning, Investissement responsable et désinvestissement, Investissement responsable et désinvestissement, Leadership, Planification institutionnelle, Pratiques exemplaires, Presentations, Risk Assessment, Services auxiliaires, Space Management, Student Housing, Sustainability, Technologies de l'information, Technologies de l’information, Threat Assessment, Viabilité, Viabilité

June 30, 2021

UNIVERSITY MANAGER 2021 SUMMER

Tags: Best Practices, Compensation, Employee Recognition, Facilities, Institutional Planning, Pension and Benefits, Space Management, Space Planning, Student Services, Sustainability, Systems, University Manager

June 24, 2021

Robotics and Technology in Campus Food Services

Prior to COVID-19, Sheridan College had begun a process of revamping their food services operations. Sheridan only has retail outlets on campus and does not have dining halls. Costs to run longer hours of these outlets were not financially feasible given the sales after normal class hours. In order to better serve both residential and … Continue reading "Robotics and Technology in Campus Food Services"

June 15, 2021

Building an effective RFP structure for Food Services Management to allow for focus and flexibility while navigating a global pandemic

University of Northern British Columbia (UNBC) currently contracts Food Services Management on their Prince George campus. The vendor provides exclusive Vending, Catering, Retail, and Dining Hall Services. In preparation for a change in contract in Summer 2020, UNBC Business Services engaged the UNBC community to develop a Request for Proposals (RFP) that reflected the broad … Continue reading "Building an effective RFP structure for Food Services Management to allow for focus and flexibility while navigating a global pandemic"

June 15, 2021

Virtual Labs to Support Remote Learning

In March 2020, learning shifted online in response to COVID-19 and it became clear that ICT needed to create a reliable, secure virtual environment for instructors to provide computer lab lessons that students could access remotely. Students needed to be able to use their own computing devices to access the virtual environment via the internet … Continue reading "Virtual Labs to Support Remote Learning"

June 15, 2021

UVic’s New Student Connect program

The New Student Connect program is an online university community where new students from all over the world connect with others entering their first-year at UVic using Microsoft Teams. Throughout the 2020-2021 Academic year, UVic has hired and trained a host of compassionate and experienced upper-year students who want to make the first-year experience of these students … Continue reading "UVic’s New Student Connect program"

June 15, 2021

UVic’s Shared Resources Program

The Shared Resources program was developed to redeploy UVic employees on temporary layoff due to COVID-19 and to provide a mechanism for UVic departments to share capacity among staff based on increased or decreased workloads. UVic’s response to COVID-19, as with most universities, created a surge in demand for services in some departments, and a lack of … Continue reading "UVic’s Shared Resources Program"

June 15, 2021

Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021