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Office of Quality Initiatives

The Office of Quality Initiatives (OQI) was established at Carleton University in 2005, in response to financial challenges, recognizing the value of embedding quality and continuous improvement within the university. We learned early on that our resourcing was comparatively and consistently lean. Since its inception, OQI has been driving organizational excellence efforts by improving our … Continue reading "Office of Quality Initiatives"

June 17, 2025

The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal

, revolutionized how student groups access and reserve campus spaces at McMaster University. Previously, Conference and Event Services (CES) staff manually handled all booking requests, creating inefficiencies and delays. By leveraging the Infosilem platform and collaborating with campus partners, CES launched an intuitive self-service system to … Continue reading "The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal"

June 17, 2025

uOttawa OneCard: our unified campus card system

The University of Ottawa has introduced the OneCard, a unified campus card system that integrates student identification with essential campus services and transit access. By combining the functionalities of the student ID and U-Pass into a single smart card, the project simplifies administrative processes, reduces costs, and enhances the student experience. The OneCard integrates seamlessly … Continue reading "uOttawa OneCard: our unified campus card system"

June 17, 2025

Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators

Information can be misleading when the wrong data is used to answer a question. Not taking the time to document data architecture, such as process steps and metadata, and gain a broad understanding of important context underlying queries can result in increased data processing costs and risks for the institution. As a response to this, … Continue reading "Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators"

June 17, 2025

Difficult Conversations: Navigating Complex Issues in Academia with Fairness, Care, and Compliance – February 25, 2025

Date: February 25, 2025 Duration: 90 minutes Presenters: Michael J. Kennedy, Partner, Hicks Morley LLP Crista Renner, Workplace Fairness Analyst & Restoration Practitioner, unSpeakable Moderator: Tracey Jandrisits, Field Representative, Faculty Bargaining Services, FBS/CAUBO Click here to download the presentation Resources: Systemic Approaches to Conflict Competency Responses to Submitted Attendee Questions – by Panel Member Crista Renner 

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February 27, 2025

Data and Analytics Strategy in Action: Enhancing Strategic Enrolment Management, Digital Transformation, and Administrative Efficiency through Data Governance – January 14, 2025

Date: January 14, 2025 Duration: 90 minutes Presenters: Patrick Cernea, Director, Data Strategy and Governance, Office of Institutional Planning and Analysis, York University Margaret Kierylo, Assistant Vice-President, Institutional Planning and Chief Data Officer, Office of Institutional Planning and Analysis, York University Click here to download the presentation 

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January 16, 2025

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