Search the Knowledge Centre

Found 154 Results

Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017


Transforming operations through better communications

UBC’s Building Operations department integrated a new focus on communications to drive operational change and the results were exciting. We know that reliable indicators of engagement and morale are demonstrated in the following: Days Absence per FTE are down from 12 days in 2016 to 11.2 days. This represents $125K of salary per year that … Continue reading "Transforming operations through better communications"

January 20, 2017


Campus Engagement in Strategic Planning for Sustainability

The University of Alberta’s released their second institutional sustainability plan in August 2016. The engagement process invited the entire campus community to contribute through a combination of online and in-person conversations. Based on a proven model for effective strategic planning, the engagement process produced many wide-ranging benefits. This session will provide a high level overview … Continue reading "Campus Engagement in Strategic Planning for Sustainability"

January 17, 2017


Utility Reduction Revolving Fund (URRF) – U of T’s Unique Approach to Implementing a Green Revolving Fund

The Utility Reduction Revolving Fund (URRF) is a unique approach to implementing a green revolving fund. It provides comprehensive funding to facilitate projects that result in reducing the University’s environmental footprint and utilities consumption. The URRF, established in 2012, has been very effective in reducing utilities usage and expenditures. The fund provides comprehensive funding for … Continue reading "Utility Reduction Revolving Fund (URRF) – U of T’s Unique Approach to Implementing a Green Revolving Fund"

January 12, 2017


Managing Risk by Building Culture – Operational Excellence

The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"

January 12, 2017


Process Improvement – Risk Assessment and Inspection

A process improvement team consisting of three staff members from Safety & Risk Services at Simon Fraser University examined the Division’s risk assessment and inspections processes using the Lean Six Sigma methodology, The team’s project charter was to reduce the cycle time to conduct, communicate and follow-up with risk assessments and inspections conducted by Safety and Risk … Continue reading "Process Improvement – Risk Assessment and Inspection"

January 12, 2017


Fostering a dynamic ecosystem for experiential learning at McGill’s Macdonald Campus

The Office of Student Academic Services (OSAS) was created in 2011 to foster a dynamic, student-centered ecosystem for experiential learning at the Macdonald Campus of McGill University. OSAS was fused by the acceleration and successful collision of four co-dependent mandates in the Faculty of Agricultural and Environmental Sciences to achieve: i) outstanding academic advising in … Continue reading "Fostering a dynamic ecosystem for experiential learning at McGill’s Macdonald Campus"

January 9, 2017


Vision 2020: A Collaborative and Innovative Sustainability Strategy for McGill University

McGill University’s Sustainability Strategy, Vision 2020, was the product of a deeply collaborative community engagement process initiated by McGill’s Office of Sustainability in February 2012. Between 2012 and 2014, over 1,500 people, representing a broad, diverse cross-section of the McGill community, were engaged in the creation of the Strategy at over 35 events, including world-café … Continue reading "Vision 2020: A Collaborative and Innovative Sustainability Strategy for McGill University"

January 9, 2017


Emergency Management and Business Continuity as an Institution Priority

This project was undertaken as a result of a January 2013 review of the emergency response plans (ERP) and business continuity plans (BCP) on file which revealed that Jess than 25% of required departments had Emergency Response Plans and less that 5% had Business Continuity Plans. In addition an audit by the Internal Audit department … Continue reading "Emergency Management and Business Continuity as an Institution Priority"

June 14, 2016


Canada Learning Bond Outreach, an Innovative Approach to Community Involvement

The Canada Learning Bond (CLB) program at Vancouver Island University (VIU) is an innovative approach to purposeful community involvement. The resource extraction economy of Vancouver Island is transitioning towards a knowledge-based economy. Post-secondary education plays a critical to prepare our youth, and communities to be actively engaged in the potential economic and social transition of … Continue reading "Canada Learning Bond Outreach, an Innovative Approach to Community Involvement"

June 14, 2016


Page 10 of 16