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Partnering for Success – Modernizing Supply Chain Management at Memorial

The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"

January 19, 2018

IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018

Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service

As a world-class university striving for academic excellence, the University of British Columbia (UBC) is continually discovering new ways of teaching, researching, learning, and working. Consequently, business needs change and employee roles are impacted. UBC Human Resources (HR) faces the challenge of retention and engagement during change, and building people’s capacity to successfully respond to … Continue reading "Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service"

January 13, 2018

Addressing Climate Change: U of T’s Utility Reduction Revolving Fund (URRF) – An Innovative Approach to Implementing a Green Revolving Fund

The Utilities Reduction Revolving Fund (URRF), established in 2012, is UofT’s innovative approach to implementing a green revolving fund. This forward-looking project directly satisfies the commitments made by the university in the President’s 2016 report Beyond Divestment: Taking Decisive Action on Climate Change, as well as the mandate of the Committee on the Environment, Climate … Continue reading "Addressing Climate Change: U of T’s Utility Reduction Revolving Fund (URRF) – An Innovative Approach to Implementing a Green Revolving Fund"

January 11, 2018

Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)

Using the Lean 6 Sigma continuous improvement approach to boost new UQAC student registration rates. Defining the issue: Due to delays in issuing official admission decisions (acceptance/rejection letters) and in taking follow-up action aimed at converting acceptances into registrations, UQAC was losing students to other universities. Not all accepted applicants go on to register. This … Continue reading "Boosting Student Registration Rates at Université du Québec à Chicoutimi (UQAC)"

February 1, 2017

Managing campus expansion in an era of climate change

Through ten years of comprehensive climate action, the University of Winnipeg has made quantitative reductions in its greenhouse gas emissions while showing strong leadership and innovation in GHG emission tracking, policy development, management, and reporting.  Between 1990 and 2015, absolute campus wide emissions decreased by approximately 32% despite the fact that 38% of currently owned … Continue reading "Managing campus expansion in an era of climate change"

January 25, 2017

University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017

Strategic Planning for Sustainability

The University of Alberta’s released their second institutional sustainability plan in August 2016. The 18-month strategic planning and consultation process invited the whole campus community to contribute through a collection of online and in-person conversations, group and individual interviews, open houses, and review of draft documents. Using a proven model for effective strategic planning, the … Continue reading "Strategic Planning for Sustainability"

January 24, 2017

Improving Understandability and Impact: Applying a Well-being Lens to Policies and Procedures

Overview As part of the internationally recognized Healthy Campus Community Initiative at Simon Fraser University, Policy and Processes is one of six identified action areas. Through a partnership between SFU’s Health Promotion team and Associate Registrar, the Well-being through SFU Policy project has engaged diverse campus stakeholders in recognizing and adapting policies, procedures and process … Continue reading "Improving Understandability and Impact: Applying a Well-being Lens to Policies and Procedures"

January 23, 2017

Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017

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