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Incident and Claims Management Program Integration

Launched in 2014, a new incident and claims management program has made remarkable progress to decrease time-loss claim durations by 57%, decrease WorkSafe insurance surcharges by 69%, generate savings of over $1M on insurance premiums, and ensure that all incidents are reported and fully investigated within new timelines established by WorkSafe.  With the support of … Continue reading "Incident and Claims Management Program Integration"

June 29, 2020


Ergo Fund

Ergonomics-related injuries continue to be one of the most frequent and costly work-related time loss injuries at the University of British Columbia (UBC), accounting for 29% of claims and 21% of claim costs (2015-2019).  In an effort to reduce the risk of overexertion injuries HR’s Ergonomics Program established a centralized Ergo Fund to provide departments … Continue reading "Ergo Fund"

June 29, 2020


Agile Process Implementation in Internal Audit

Internal Audit Services (IAS) adopted an Agile Manifesto in August of 2018, resulting in significant shifts in approach and processes that have resulted in improved value for the institution. While Agile is thought of as a set of tools and methodologies, it is a set of 4 values and 12 principles that guide IAS in … Continue reading "Agile Process Implementation in Internal Audit"

June 29, 2020


Journey to Maturing Health & Safety Culture

Memorial University established a health and safety unit in 2008 and it was included under the umbrella of the Chief Risk Officer (OCRO) in 2014.  In 2018, Memorial conducted a health and safety climate assessment to examine changes since a previous 2013 safety survey. 1041 respondents (25.9% of employees) participated. The 2013 survey indicated the university … Continue reading "Journey to Maturing Health & Safety Culture"

June 29, 2020








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