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Implementation and Development of a utility Data Historian

The development and implementation involved a team consisting of key operational staff, management, the university’s IT staff and a local consulting firm. As the project evolved and opportunities for leveraging the technology became evident, research and administrative staff also played a key role in promoting the initiative. Once the project got off the ground, applications … Continue reading "Implementation and Development of a utility Data Historian"

April 16, 2006


Academic Equipment – Life Cycle Replacement Program

The development of the program required extensive assistance from ail levels within the University. Before the project was undertaken, significant meetings were held with key University personnel. The project was initiated with a campus wide inventory requiring the collaboration and support of faculty and staff members. The aim was to compile a complete itemized list … Continue reading "Academic Equipment – Life Cycle Replacement Program"

April 16, 2006


Development and Implementation of Mail Sorting Machine

Distribution Operations staff were directly involved in the development and testing of this new sort technology. Without the University of Alberta’s input and the manufacturer’s access to a “live” testing environment, it would have taken much longer to develop this new technology and a successful outcome might not have been achieved. The University’s participation and … Continue reading "Development and Implementation of Mail Sorting Machine"

April 16, 2006


Queen’s Contact Centre: A New Way to Connect

The original concept of the Contact Centre was developed by employees in our data management group, and it was members of that group who designed and implemented the knowledgebase. Office of Advancement staff members were encouraged to provide suggestions about features and information to be included. As some of these staff members are Queen’s alumni, … Continue reading "Queen’s Contact Centre: A New Way to Connect"

April 16, 2006


Ryerson University – Financial Services’ Document Management System

The process that led to the implementation of this system began in 1999 when group of individuals representing the owners of the major ERP systems at the university met to investigate the state of the technology and determine if a product was available that would meet the needs of the university. After investigating the technology … Continue reading "Ryerson University – Financial Services’ Document Management System"

April 16, 2006


WHMIS On-line Training Program

The stakeholders, i.e. a representative from ail bargaining units were brought into the project from the beginning. Together we developed the training program and a few of these individuals became trainers. They received training on adult learning techniques. They were already familiar with the content of the WHMIS program. In order to set it up … Continue reading "WHMIS On-line Training Program"

April 16, 2006


Information system used to track key elements of research administration/funding-named eRSO

With a directive from the RSO management, the System was designed from the ground-up by completely involving the users as the experts in the workflow processes. Using iterative methods (DSDM as mentioned above) and with the assistance of a business analyst, each of the users mapped and modeled their workflow processes. This design process included … Continue reading "Information system used to track key elements of research administration/funding-named eRSO"

April 16, 2006


The Laurier One Card It’s All You Really Need

The entire WLU community has been involved with the OneCard program from its very beginnings. Both senior administration at Laurier and the WLU Students’ Union were instrumental in deploying the system and both parties continue to shape the future direction of the program. The administration and Students’ Union each have 50% représentation on the Food … Continue reading "The Laurier One Card It’s All You Really Need"

April 16, 2006


Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion

The business process review team involved a cross-section of the Human Resources team from Faculty Relations, Advisory Services, Pension, Benefits as Process Owners, Client Department Administrator, Technologist from Public Affairs, and external consultant. This team informed and developed what the process should and would look like and the desired results. The cross-section and multi-stakeholder involvement … Continue reading "Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion"

April 16, 2006


Careers Online: An Integrated Approach to Career Education and the Work Search Process

UBC Career Services, as the central campus career contact for employers and students, provided the catalyst for and vision behind the CareersOnline development project. This project could not have been possible without the collaboration and assistance of the UBC Office of Learning Technology, who provided advice on possible functionalities and training on the use of … Continue reading "Careers Online: An Integrated Approach to Career Education and the Work Search Process"

April 16, 2006


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