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Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising their existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre.  The result is … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising its existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre. … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018

Changing the Course of Student Residences

Historically Vancouver Island University was a community college which served a local catchment area on Vancouver Island.  In 2008 an amendment to the University Act of BC designated VIU as a university.  This change began to have two effects on the campus.  Firstly, it drastically enlarged the catchment area of the institution and created demand … Continue reading "Changing the Course of Student Residences"

January 9, 2017

Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC

Previously, the Faculty of Medicine decentralized primary responsibility for finance to units. Each unit had its own administrative staff responsible for budgeting and financial management, who reported directly to the academic head. This structure provided units with control and accountability, but lacked segregation of duties or consistency, and did not give departments access to a … Continue reading "Improving finance service delivery through restructuring to a team-based approach in the Faculty of Medicine, UBC"

June 13, 2016

University Manager 2013 Winter

Developing and Implementing a Real Estate Project Office in a University, “Neither closing the door, nor selling the store: Academic integrity, academic freedom and institutional autonomy in the context of donor agreements”, Emergency Planning at Canadian Universities: Will your ERP Hold Up?, Trends in Canadian University Finance

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January 17, 2013

Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services

The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"

April 16, 2009

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