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Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference

A joint effort between Wilfrid Laurier University, University of Waterloo, the Canadian University Council of CIOs, and LeanHE Canada, The CANCICM 2024 Conference under the theme of “Empowering Change in Higher Education:  Integrating Innovation, Adaptability, and Continuous Improvement in Higher Education” showcased exceptional contributions to quality and productivity in higher education, highlighted by its keynote … Continue reading "Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference"

June 17, 2025


The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal

, revolutionized how student groups access and reserve campus spaces at McMaster University. Previously, Conference and Event Services (CES) staff manually handled all booking requests, creating inefficiencies and delays. By leveraging the Infosilem platform and collaborating with campus partners, CES launched an intuitive self-service system to … Continue reading "The McMaster Meet@Mac, Classroom, Lobby & Greenspace Self-Serve Reservations Portal"

June 17, 2025


YU AURA – York University’s Proprietary Gen AI Platform built in-house as part of our pioneering effort to make York an AI-powered University

The AURA platform at York University represents a groundbreaking initiative to revolutionize the development and deployment of AI solutions in higher education. This project addresses universities’ significant challenges in integrating diverse knowledge sources into AI models while ensuring data security and privacy. AURA offers a secure, scalable, and user-friendly platform that simplifies AI solution development … Continue reading "YU AURA – York University’s Proprietary Gen AI Platform built in-house as part of our pioneering effort to make York an AI-powered University"

June 17, 2025


Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators

Information can be misleading when the wrong data is used to answer a question. Not taking the time to document data architecture, such as process steps and metadata, and gain a broad understanding of important context underlying queries can result in increased data processing costs and risks for the institution. As a response to this, … Continue reading "Office of the Vice-President, Research and International – Data Governance Model for Key Performance Indicators"

June 17, 2025


CAUBO 2024: Functional Seminars Presentations

Click below to download available CAUBO 2024 functional seminars’ presentations. Looking for the main conference sessions? Visit the presentations page for CAUBO 2024’s main conference. Monday, June 3, 2024

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September 23, 2024



CAUBO 2024: Main Conference Presentations

Click below to download available CAUBO 2024 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2024’s functional seminars. Tuesday, June 4, 2024 Wednesday, June 5, 2024

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September 20, 2024




Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024


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