August 14, 2018
June 29, 2018
Responsibility Center Budgeting (RCB) as a Mechanism to Deal with Academic Moral Hazard (PDF Presentation)
June 29, 2018
From Wake-up Call to Transformation In the autumn of 2013 the University of Alberta experienced explosions in two labs, each resulting in significant injuries to a graduate student. The explosions represented a wake-up call, confirming that the university was not doing enough to improve its safety culture. After a review of best practices within both … Continue reading "Improving Organizational Safety through a Health and Safety Management System"
January 23, 2018
In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"
January 25, 2017
The University of Alberta’s released their second institutional sustainability plan in August 2016. The 18-month strategic planning and consultation process invited the whole campus community to contribute through a collection of online and in-person conversations, group and individual interviews, open houses, and review of draft documents. Using a proven model for effective strategic planning, the … Continue reading "Strategic Planning for Sustainability"
January 24, 2017
The University of Alberta’s released their second institutional sustainability plan in August 2016. The engagement process invited the entire campus community to contribute through a combination of online and in-person conversations. Based on a proven model for effective strategic planning, the engagement process produced many wide-ranging benefits. This session will provide a high level overview … Continue reading "Campus Engagement in Strategic Planning for Sustainability"
January 17, 2017
The Own Your Zone (OYZ) program is a distinct approach to employee training within higher education. OYZ was conceptualized to strengthen the implementation of the Facilities Management Division (FMD) Zone Delivery Model, intended to provide better service to the University of Saskatchewan community. OYZ targets the varied needs of a diverse workforce of 175 custodians … Continue reading "Own Your Zone Learning Program – Unlocking Our Cognitive Traps"
January 13, 2017
The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"
January 12, 2017
A process improvement team consisting of three staff members from Safety & Risk Services at Simon Fraser University examined the Division’s risk assessment and inspections processes using the Lean Six Sigma methodology, The team’s project charter was to reduce the cycle time to conduct, communicate and follow-up with risk assessments and inspections conducted by Safety and Risk … Continue reading "Process Improvement – Risk Assessment and Inspection"
January 12, 2017
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