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University Manager 2010 Winter

A CAUBO Survey of Sustainability, Leadership, Management & Practices in Canadian Universities | Maintaining Strategic Direction through Difficult Economic Times | Highlights of the CAUBO Report: Financial Information of Universities & Colleges (2007-2008)

Tags: Best Practices, Financial Management, Management, Reports, Strategic Planning, Surveys, Sustainability, University Manager

January 16, 2010

Implementing a Quality Management System in a Post-Secondary Institution

Since accomplishing ISO registration, the evolution of the institution is apparent. The most evident of changes is in the clarity of roles and responsibilities amongst staff; an enhanced reputation of DELT amongst other Canadian distance delivery providers; and, DELT’s recognized quality standard of service as acknowledged by several national awards in course development, technology adoption … Continue reading "Implementing a Quality Management System in a Post-Secondary Institution"

April 16, 2009

Campus Emergency Management in an Information Age

The direction the University of Windsor has taken in the development of our overall emergency preparedness program has totally transformed our ability to effectively prepare, plan, respond and recover from any emergency. There has been a full cultural shift from the days of the binder on the shelf to a professional model of preparedness that … Continue reading "Campus Emergency Management in an Information Age"

April 16, 2009

Sustainable Development Policy of the Universit̩ de Sherbrooke

The Policy has had the effect of making the university community accountable for sustainable development. The tangible results are remarkable: active transportation, public transit, 3R-V (Reduce, Reuse, Recycle, extract Value), construction of buildings that meet new standards, including sustainable development into teaching, research on this subject and recognition of the university due to its leadership … Continue reading "Sustainable Development Policy of the UniversitÌ© de Sherbrooke"

April 16, 2009

“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”

The PDG initiative has made performance dialogue a talent management and relationship building tool, as opposed to an often meaningless, top-down paper exercise, seen to be driven by HR. Both the employee and the leader have greater ownership of the process and more opportunity to focus on mutual support, mutual goals, and mutual investment in … Continue reading "“PDG—It’s all about the Dialogue–Performance Dialogue and Goal-Setting: Aligningnce Feedback and Goal Planning with the University of Western Ontario’s Strategic Plan Commitments to Culture Development and Talent Management.”"

April 16, 2009

Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008

Computer Wellness Campaign

The Working Group on Information Security (WGIS) representing a broad cross-section of the University was instrumental in sponsoring and supporting the development of the computer wellness team. All members of the Computer Wellness sub-committee were active in participation and included expertise from Campus Community Police, ITS, Research Services, Internal Audit, Housing, University Student’s Council, Faculty … Continue reading "Computer Wellness Campaign"

April 16, 2007

Improving service to students with special needs: A collaborative, pan-university initiative

Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"

April 16, 2007

Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007

Competencies Directory

As noted in previous sections, we have involved ail stakeholders, including the staff association, throughout the project and this strategy continues. Communication and participation, critical success factors, as outlined in the project extract and in the project originality features, have definitely been catalysts in affirming commitment from users at ail levels: – Principal and Vice-Principal … Continue reading "Competencies Directory"

April 16, 2006