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Focused and Integrated Training Program (the FIT Program)

As previously stated, the 1st phases of the FIT program have just reached their first year anniversary, and the results of the evaluative study have yet to be analyzed as that research project is currently underway. It is therefore difficult to establish with any certainty clear effects or impact of the program. What is known, … Continue reading "Focused and Integrated Training Program (the FIT Program)"

April 16, 2009


myFuture on-line Career and Internship Management System

The transformative value for McGill University was that the implementation of myFuture necessitated an increase in the amount of communication between the different career and internship centres on Campus. Although there had been informal contact in the past, the integration of myFuture has led to an exponential increase in the amount of communication and best … Continue reading "myFuture on-line Career and Internship Management System"

April 16, 2009


Quality Assurance Applied To Grounds Maintenance

Once we had developed the framework for inspection, we undertook a series of staff consultations. At these meetings, staff provided important input into the tasks that should be inspected and the weighting factors to be used. This collaborative process was essential to the development of an effective inspection program. Staff input changed the proposed program … Continue reading "Quality Assurance Applied To Grounds Maintenance"

April 16, 2008


Comprehensive Outreach Advising for First-Year Students

The new approach to advising first-year students required collaboration between a number of units: Student Services Academic Advising (which led the initiative), the Registrar’s Office, the campus-wide Committee on Academic Advising. In addition, over 70 academic departments participated in the Academic Program Fair. The wide consultation involved has ensured broad support for the approach, and … Continue reading "Comprehensive Outreach Advising for First-Year Students"

April 16, 2008


Portal Partnership Links Windsor to International Online Solutions

Stakeholder involvement was an integral part of the planning and implementation of this large and complex project. In the fall of 2007 the project team consulted with deans and others in the eight Faculties and with four university-wide management groups (Administration Executive Group, President’s Executive Committee, Managers and Supervisors Group and the Senior Management Group). … Continue reading "Portal Partnership Links Windsor to International Online Solutions"

April 16, 2008


Computer Wellness Campaign

The Working Group on Information Security (WGIS) representing a broad cross-section of the University was instrumental in sponsoring and supporting the development of the computer wellness team. All members of the Computer Wellness sub-committee were active in participation and included expertise from Campus Community Police, ITS, Research Services, Internal Audit, Housing, University Student’s Council, Faculty … Continue reading "Computer Wellness Campaign"

April 16, 2007


Business Planning Applied to Campus Cleaning Services

Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"

April 16, 2007


University of Alberta Public Health Response Committee: A Public Health Leader

There has been extensive involvement of the University community and the larger community through the PHRC. Twenty-seven representatives from areas including the Faculty of Medicine and Dentistry, University Health Services, Law, Campus Security, Human Resources, International Centre, Veterinary Services, Libraries, Research, Facilities and Operations and Public Affairs. Undergraduate students and graduate students are represented. The … Continue reading "University of Alberta Public Health Response Committee: A Public Health Leader"

April 16, 2007


Improving service to students with special needs: A collaborative, pan-university initiative

Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"

April 16, 2007


Benchmarking: a Sustainable Approach to Quality Improvement

One of the successful components of the Benchmarking Model is the involvement of stakeholders in every step of the process. – Directors determine benchmarking projects by consulting with their employees – Steering Committee (comprised of Managers and Directors) approves projects and implementation strategies – Cross Functional Team is formed representing all stakeholders in the process … Continue reading "Benchmarking: a Sustainable Approach to Quality Improvement"

April 16, 2007


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