Search the Knowledge Centre

Found 146 Results

IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018

SFU vault: A Cloud Storage and File Sharing Solution for Faculty, Staff, and Students

Simon Fraser University required a FIPPA compliant, enterprise file synchronization and sharing solution hosted in our SFU data centre, on our servers, using our storage. SFU vault was the solution. Initially launched in December 2015, SFU vault provides easy file sharing between teams or individual users to assist in the various projects undertaken by University … Continue reading "SFU vault: A Cloud Storage and File Sharing Solution for Faculty, Staff, and Students"

January 26, 2017

Cloud Enabled Collaboration & Productivity

All eleven Nova Scotia institutions of higher education now use a common communication and collaboration platform. Offered to higher education at no- to very low cost, Office365 is the new technology standard and portends future sharing opportunities in information technology (IT). Through the Higher-Ed IT Shared Services program, there was a single procurement and contract … Continue reading "Cloud Enabled Collaboration & Productivity"

January 25, 2017

University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017

Strategic Planning for Sustainability

The University of Alberta’s released their second institutional sustainability plan in August 2016. The 18-month strategic planning and consultation process invited the whole campus community to contribute through a collection of online and in-person conversations, group and individual interviews, open houses, and review of draft documents. Using a proven model for effective strategic planning, the … Continue reading "Strategic Planning for Sustainability"

January 24, 2017

Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017

Transforming operations through better communications

UBC’s Building Operations department integrated a new focus on communications to drive operational change and the results were exciting. We know that reliable indicators of engagement and morale are demonstrated in the following: Days Absence per FTE are down from 12 days in 2016 to 11.2 days. This represents $125K of salary per year that … Continue reading "Transforming operations through better communications"

January 20, 2017

Campus Engagement in Strategic Planning for Sustainability

The University of Alberta’s released their second institutional sustainability plan in August 2016. The engagement process invited the entire campus community to contribute through a combination of online and in-person conversations. Based on a proven model for effective strategic planning, the engagement process produced many wide-ranging benefits. This session will provide a high level overview … Continue reading "Campus Engagement in Strategic Planning for Sustainability"

January 17, 2017

Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment

The Administrative Offices at the Examination Centre building is a perfect illustration of how a single project can address the triple bottom line of sustainability namely: the environment, the social (or human factor) and economic factors. What started out as a forced move for several administrative departments turned out to be a phenomenal opportunity to … Continue reading "Out of the Dark Ages into the Light – The Triple Bottom Line Work Environment"

January 12, 2017

Managing Risk by Building Culture – Operational Excellence

The Operational Excellence Series is a practical learning program offered to Western employees involved in the administration of people, financial or other administrative processes across the University. The first of 14 courses was offered in August, 2015, and over the last 18 months, 315 administrators have participated. Operational Excellence was developed following a needs assessment … Continue reading "Managing Risk by Building Culture – Operational Excellence"

January 12, 2017

Page 7 of 15

A

B

C

D

E

F

G

H

I

L

M

N

O

P

R

S

T

U

W