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Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference

A joint effort between Wilfrid Laurier University, University of Waterloo, the Canadian University Council of CIOs, and LeanHE Canada, The CANCICM 2024 Conference under the theme of “Empowering Change in Higher Education:  Integrating Innovation, Adaptability, and Continuous Improvement in Higher Education” showcased exceptional contributions to quality and productivity in higher education, highlighted by its keynote … Continue reading "Advancing Excellence in Canadian Higher Education through the Continuous Improvement and Change Management (CANCICM) Conference"

June 17, 2025

Facilities Management Seminar – June 8, 2022 (Recorded Session)

Tags: 2022, Climate Change, Energy Efficiency, Engagement, Facilities, Presentations, Space Planning, Student Services, Sustainability

September 26, 2022

Navigating the Pandemic: Lessons learned about new ways of working

Tags: Academic Administration, Academic Programs, Benchmarking, Collaboration, Flexible Work Arrangement, Governance, Hybrid Work Arrangement, Management, Registration and Admissions, Student Services, Teaching

November 22, 2021

CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

Tags: 2021, Artificial Intelligence (AI) and Robotics, Automatisation robotisée des processus, Best Practices, Business Continuity, Change Management, CLOUD Computing, Communication, Continuous Improvement, Cybersecurity, Data Analytics, Deferred Maintenance, Gestion de la performance, Gestion du changement, Gestion financière, Human Resources, Information Technology, Institutional Planning, Integrated Planning, Investissement responsable et désinvestissement, Investissement responsable et désinvestissement, Leadership, Planification institutionnelle, Pratiques exemplaires, Presentations, Risk Assessment, Services auxiliaires, Space Management, Student Housing, Sustainability, Technologies de l'information, Technologies de l’information, Threat Assessment, Viabilité, Viabilité

June 30, 2021

UNIVERSITY MANAGER 2021 SUMMER

Tags: Best Practices, Compensation, Employee Recognition, Facilities, Institutional Planning, Pension and Benefits, Space Management, Space Planning, Student Services, Sustainability, Systems, University Manager

June 24, 2021

UVic’s New Student Connect program

The New Student Connect program is an online university community where new students from all over the world connect with others entering their first-year at UVic using Microsoft Teams. Throughout the 2020-2021 Academic year, UVic has hired and trained a host of compassionate and experienced upper-year students who want to make the first-year experience of these students … Continue reading "UVic’s New Student Connect program"

June 15, 2021

Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021

Data Insights

CAUBO’s Data Insights series highlights key financial trends in the university sector. The Data Insights provide concise, fact-based analysis of some of the sector’s most pressing risks and challenges. The series covers the following topics: Changing Patterns in University Revenues (2025) – addresses the ongoing shift in the composition of operating income at Canadian universities … Continue reading "Data Insights"

Tags: Compensation, Data Analytics, Financial Management, Financial Reporting, Institutional Planning, Internationalization, Strategic Planning

January 14, 2021

Communications Calendar

The Communications Calendar is a dynamic tool – a calendar – synchronized with a project management system showing university-wide communication activities by product type (news, social media, events) as well as by university priorities.  The result is a simple but robust strategic planning tool providing the communications team with real-time updates on university activities resulting in communications.   … Continue reading "Communications Calendar"

June 29, 2020

Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga

UTM is a decentralized environment for finance and each department has its own administrative staff responsible for the financial management of the department. The staff have a reporting relationship directly to the academic head. This model provides departments with control and accountability, but lacks segregation of duties, consistency, and did not give departments access specialized/focused … Continue reading "Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga"

June 10, 2019