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Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga

UTM is a decentralized environment for finance and each department has its own administrative staff responsible for the financial management of the department. The staff have a reporting relationship directly to the academic head. This model provides departments with control and accountability, but lacks segregation of duties, consistency, and did not give departments access specialized/focused … Continue reading "Improving finance service delivery through mobile financial processing support team (FIPS), University of Toronto Mississauga"

June 10, 2019


Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019


Changing the Course of Student Residences

Historically Vancouver Island University was a community college which served a local catchment area on Vancouver Island.  In 2008 an amendment to the University Act of BC designated VIU as a university.  This change began to have two effects on the campus.  Firstly, it drastically enlarged the catchment area of the institution and created demand … Continue reading "Changing the Course of Student Residences"

January 9, 2017


MaTÉLUQ, the university web portal for TÉLUQ students

TÉLUQ is an entirely remote university that advocates quality and accessible university-level study. As such, it attracts non-traditional students who can easily access higher studies thanks to the program’s flexible approach, including ongoing registration. TÉLUQ believes in its responsibility to offer its students the best tools for their success. This is why it has recently … Continue reading "MaTÉLUQ, the university web portal for TÉLUQ students"

June 13, 2016


40,000 users, one unique experience

With over a hundred employees and 460 student employees, Student Life Services (SLS) is one of the UQAM campus’ largest employers, serving over 40,000 students. Such a large service poses some obvious challenges. How can we share an organizational culture when teams are divided into five distinct services that rarely work together and are not … Continue reading "40,000 users, one unique experience"

April 16, 2015


The Value of Energy Audits and Conservation Initiatives for all Campuses

The City of Kelowna discharges 28 million litres of wastewater per day into Lake Okanagan. The Wastewater Heat Réclamation project is using up to six million litres of this water as its source. By allowing OUC to use this wastewater, the City has contributed to the energy savings aspect of the project by approximately $100,000 … Continue reading "The Value of Energy Audits and Conservation Initiatives for all Campuses"

April 16, 2010


SEAT – Student Examination Attendance Tracking

The technical development and implementation of both systems was accomplished by IT personnel, but all staff in the Exams Office played a major role in designing the program by presenting ideas, giving feedback and helping create the process which would enhance student services. Training in the use of the tablets was given as part of … Continue reading "SEAT – Student Examination Attendance Tracking"

April 16, 2009


Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services

The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"

April 16, 2009


Adopt-a-Rez

During Program conceptualization and design, multiple stakeholders were engaged to bring creative input, implementation expertise and community relations support to bear on the initiative. Residence Life staff provided practical advice on how to engage the students in events at times, places and formats that would optimize participation. Student Union leadership communicated directly with the students … Continue reading "Adopt-a-Rez"

April 16, 2008


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