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Optimization of the document acquisition process

The budget cuts now commonplace in Canadian universities put pressure on funding and the future of university libraries. In combination with the soaring costs of electronic documentation, this situation has forced the HEC Montréal library to be creative in streamlining its processes and adopt the means to fully carry out its mission in this difficult … Continue reading "Optimization of the document acquisition process"

April 16, 2015



Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services

The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"

April 16, 2009


Desktop Management Program

The Desktop Management Program resulted in a series of improvements to the quality of services for students and staff, improved productivity, and significant decreases in expenses. With the publicizing of the completed project, several large units at the University have begun implementation of a similar program, recognizing its advantages for both staff and the students … Continue reading "Desktop Management Program"

April 16, 2009


Creating a Coaching Culture

The original pilot project was focused on 1-on-1 coaching and seen as so important by the stakeholders that it was sponsored by: the Association for Administrative and Professional Staff (AAPS); Human Resources; the Faculty of Arts and the Faculty of Medicine. In the first year a total of 76 clients participated, representing: AAPS members (75%), … Continue reading "Creating a Coaching Culture"

April 16, 2006


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