Search the Knowledge Centre

Found 41 Results

Smart Lockers at Wilfrid Laurier University

In 2021, Wilfrid Laurier University became the first Canadian university to adopt the newly launched Pitney Bowes ParcelPoint™ Smart Lockers.  The successful pilot at the Waterloo campus has already led to expansion of the smart lockers to the Brantford campus. Investing into this innovative technology has enabled Distribution Services to change its delivery model for … Continue reading "Smart Lockers at Wilfrid Laurier University"

June 15, 2022


Facilitating Knowledge Exchange and Staff Connection: Simon Fraser University (SFU)’s Project Management Community of Practice

Recent studies have begun to document the importance of building a project management community of practice (CoP) in academic settings, particularly research administration (Lehman, 2017; Wedekind & Philbin, 2018). Benefits of CoPs include improving organizational efficiency and effectiveness and improving the confidence and connectedness of staff in increasingly complex and uncertain environments (Lee et al., … Continue reading "Facilitating Knowledge Exchange and Staff Connection: Simon Fraser University (SFU)’s Project Management Community of Practice"

June 15, 2022


Surplus Furniture Program

Our Surplus Furniture Program simplifies repurposing furniture within the university, reducing our environmental impact while creating a surplus inventory where departments can reduce furniture costs and the university can create revenue while increasing its resilience amid COVID and supply chain interruptions. Two critical elements necessary for this program’s success are furniture standardization and warehouse space … Continue reading "Surplus Furniture Program"

June 15, 2022


One stop student experience using proactive technologies

University of Calgary Libraries and Cultural Resources implemented proactive chat in December 2018, and chat reference queries tripled overnight.  Students embraced the easy to use “Ask me” bubble which appeared on all library webpages after 20 seconds.  Students did not have to hunt for a link or leave their study space, where ever they were … Continue reading "One stop student experience using proactive technologies"

June 15, 2022


Brock University’s Self-Isolation Process During COVID-19

In Fall 2021, close to 2,500 students moved into residences across campus. Brock University developed a Pandemic Recovery Guiding Document to guide operations throughout the pandemic and will continue to serve as a key document for the Emergency Management Group at the University. Part 3 of the document outlines protocols for COVID-19 surveillance and case … Continue reading "Brock University’s Self-Isolation Process During COVID-19"

June 15, 2022


Risk Based Emergency Response

Following the onset of a global pandemic in 2020, Sheridan closed its campuses and retooled over 3,000 courses for over 25,000 students and all student support services for virtual delivery, to comply with provincial directives preventing in-person teaching and learning on postsecondary campuses. To enable business continuity and retain the engagement of students and employees, … Continue reading "Risk Based Emergency Response"

June 15, 2022


University of Toronto Quarantine Accommodation Program

Since August 2020, an enthusiastic and dedicated multidivisional team across the U of T’s three campuses has worked hard to develop, manage, and maintain the U of T Quarantine Program. The Program was developed to encourage and ease the journey of our incoming and returning international students. Specifically, it was intended to provide these students … Continue reading "University of Toronto Quarantine Accommodation Program"

June 15, 2022


Hybrid Work Arrangements

The COVID-19 pandemic dramatically changed how Canadians worked, and the post-secondary sector was no exception as it quickly adapted to remote work arrangements in order to keep their workforce healthy, safe and productive. Institutions explored new opportunities resulting from the pandemic in terms of whether flexible work arrangements could be adopted and to what extent … Continue reading "Hybrid Work Arrangements"

Tags: , , , , , , , , , , ,

April 4, 2022




Page 2 of 5