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IT Service Catalogue in a web-accessable Knowledge Base

McGill IT depmtments transitioned to a one-stop shop for consumers of IT services. The workflow and partnerships developed to make that transition have made pennallenl changes in the relationships within and among IT departments, as well as between IT service providers and consumers. As the IT Service Catalogue is gaining visibility, it is cited with … Continue reading "IT Service Catalogue in a web-accessable Knowledge Base"

April 16, 2009


Academic Leadership Development Program (ALDP)

The program is targeted at bright academics who have excelled in their field of expertise, and yet have had little or no experience in management techniques, and yet are expected to provide leadership to both academics and administrative staff alike. Historically, many of these individuals have assumed their leadership roles reluctantly, only doing so when … Continue reading "Academic Leadership Development Program (ALDP)"

April 16, 2009


Learning & Leading through Community Service: Reaching out to the Community in Leadership

UBC’s vision states: “The University of British Columbia, aspiring to be one of the world’s best universities, will prepare students to become exceptional global citizens, promote the values of a civil and sustainable society, and conduct outstanding research to serve the people of British Columbia, Canada, and the world.” CLI-LP directly contributes to a staff … Continue reading "Learning & Leading through Community Service: Reaching out to the Community in Leadership"

April 16, 2009


Concordia University’s innovative large-scale on-site composting system

Working towards sustainability involves mentality changes, and composting has long been seen as an obscure, low-tech and smelly way of dealing with waste. Concordia’s system is showing that composting can be successfully implemented in an urban setting, and it is our hope that this project will help to change the way our society perceives and … Continue reading "Concordia University’s innovative large-scale on-site composting system"

April 16, 2009


e-Thesis submission

The effect was immediate. Due to the high mobility of students and faculty, there were no more time/space constraints as there are with the .traditional paper-based model. In addition, there was no need for third party involvement via the department. Students realized an instant cost-saving (printing as well as courier costs for those no longer … Continue reading "e-Thesis submission"

April 16, 2009


Saying YES to Respect: Identifying, Preventing, Responding to, and Accessing Resources to deal with General Harassment and Violence‰Û–An interactive learning opportunity for Faculty & Staff at The University of Western Ontario

Yes! The awareness raised by these sessions has helped to emphasize Western’s expectations of and commitment to respectful behaviour in all interactions. An increased understanding of how to intervene effectively in situations of violence or threat of violence contributes directly to the safety of students, faculty, staff and visitors at Western. The “Violence Continuum Chart,” … Continue reading "Saying YES to Respect: Identifying, Preventing, Responding to, and Accessing Resources to deal with General Harassment and Violence‰Û–An interactive learning opportunity for Faculty & Staff at The University of Western Ontario"

April 16, 2009


Give Me a Room! Online Room Booking at U of T Mississauga

The development process included extensive consultation and pilot-testing with stakeholder groups such as conference services and departmental administrators to ensure that the system would meet their needs. This consultation was critical and resulted in a very intuitive user interface that required almost no training (one half-hour group session) after implementation. Further consultation after implementation (to … Continue reading "Give Me a Room! Online Room Booking at U of T Mississauga"

April 16, 2008


New Staff and Faculty Orientation Program

This project was developed by the Human Resources Department in consultation with the Provost’s office. This ensured full support from the Provost which in turn has ensured both faculty and staff attend these sessions. Senior managers from several areas were involved in creating the presentations and participate in the delivery of the Orientation Program. This … Continue reading "New Staff and Faculty Orientation Program"

April 16, 2008


Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008


Web Based Employment Application Process

We have had ongoing discussions with departments over the years in order to try to continually streamline our staffing function. The development and implementation of the web application originally involved the Department of Academic Computing Web Authoring Group at Dalhousie University in consultation with Staffing Services. The ongoing web maintenance of the application is now … Continue reading "Web Based Employment Application Process"

April 16, 2007


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