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University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017

Say Thanks – Informal Employee Recognition Initiative

In October 2015, Ryerson University launched a new informal recognition initiative called Say Thanks as part of its larger employee recognition program. The initiative’s objectives are to: Strengthen a culture of appreciation Encourage Ryerson values Increase employee engagement An earlier employee engagement survey had identified perceptions by employees of value and recognition, particularly at the … Continue reading "Say Thanks – Informal Employee Recognition Initiative"

January 20, 2017

Own Your Zone Learning Program – Unlocking Our Cognitive Traps

The Own Your Zone (OYZ) program is a distinct approach to employee training within higher education. OYZ was conceptualized to strengthen the implementation of the Facilities Management Division (FMD) Zone Delivery Model, intended to provide better service to the University of Saskatchewan community. OYZ targets the varied needs of a diverse workforce of 175 custodians … Continue reading "Own Your Zone Learning Program – Unlocking Our Cognitive Traps"

January 13, 2017

One of North America’s largest university web publishing platforms, from marketing campaigns to basic information websites

McGill IT’s Web Management System (WMS) includes McGill’s award-winning homepage and approximately 800 associated websites, representing all faculties and frontline services, the majority of departments, as well as many marketing, informational and interactive sites housed under one central umbrella. By using a centrally-administrated platform with powerful content management and layout tools, we can quickly and efficiently deploy … Continue reading "One of North America’s largest university web publishing platforms, from marketing campaigns to basic information websites"

January 9, 2017

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