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IT Services Transformation – Review Approach and Outcomes

In 2016, concerned with whether IT investments in a highly decentralized environment were optimized to deliver the university’s strategies, McMaster utilized an innovative approach for a review of its campus-wide Information Technology (“IT”) services to identify opportunities for improvements.  A committee of three external University Chief Information Officers and three internal faculty members, supported by a dedicated … Continue reading "IT Services Transformation – Review Approach and Outcomes"

January 15, 2018


Addressing Climate Change: U of T’s Utility Reduction Revolving Fund (URRF) – An Innovative Approach to Implementing a Green Revolving Fund

The Utilities Reduction Revolving Fund (URRF), established in 2012, is UofT’s innovative approach to implementing a green revolving fund. This forward-looking project directly satisfies the commitments made by the university in the President’s 2016 report Beyond Divestment: Taking Decisive Action on Climate Change, as well as the mandate of the Committee on the Environment, Climate … Continue reading "Addressing Climate Change: U of T’s Utility Reduction Revolving Fund (URRF) – An Innovative Approach to Implementing a Green Revolving Fund"

January 11, 2018


Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018



Cloud Enabled Collaboration & Productivity

All eleven Nova Scotia institutions of higher education now use a common communication and collaboration platform. Offered to higher education at no- to very low cost, Office365 is the new technology standard and portends future sharing opportunities in information technology (IT). Through the Higher-Ed IT Shared Services program, there was a single procurement and contract … Continue reading "Cloud Enabled Collaboration & Productivity"

January 25, 2017


Incorporating Sustainability into University Governance: Sustainability Strategy 2016-2018

The University of Manitoba’s Sustainability Policy outlines a commitment to excellence and leadership based on a strategy of broad engagement and integrated planning across the entire University community. In response to the Policy, the Sustainability Committee and the Office of Sustainability undertook broad engagement to identify priorities for the University. Based on the results, the … Continue reading "Incorporating Sustainability into University Governance: Sustainability Strategy 2016-2018"

January 25, 2017


Managing campus expansion in an era of climate change

Through ten years of comprehensive climate action, the University of Winnipeg has made quantitative reductions in its greenhouse gas emissions while showing strong leadership and innovation in GHG emission tracking, policy development, management, and reporting.  Between 1990 and 2015, absolute campus wide emissions decreased by approximately 32% despite the fact that 38% of currently owned … Continue reading "Managing campus expansion in an era of climate change"

January 25, 2017


University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017


Strategic Planning for Sustainability

The University of Alberta’s released their second institutional sustainability plan in August 2016. The 18-month strategic planning and consultation process invited the whole campus community to contribute through a collection of online and in-person conversations, group and individual interviews, open houses, and review of draft documents. Using a proven model for effective strategic planning, the … Continue reading "Strategic Planning for Sustainability"

January 24, 2017


Transforming operations through better communications

UBC’s Building Operations department integrated a new focus on communications to drive operational change and the results were exciting. We know that reliable indicators of engagement and morale are demonstrated in the following: Days Absence per FTE are down from 12 days in 2016 to 11.2 days. This represents $125K of salary per year that … Continue reading "Transforming operations through better communications"

January 20, 2017


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