New Staff and Faculty Orientation Program
This project was developed by the Human Resources Department in consultation with the Provost’s office. This ensured full support from the Provost which in turn has ensured both faculty and staff attend these sessions. Senior managers from several areas were involved in creating the presentations and participate in the delivery of the Orientation Program. This … Continue reading "New Staff and Faculty Orientation Program"
April 16, 2008
NEXUS, changing the administrative culture of an institution through a software implementation project
The project mobilized a large interdisciplinary team of managers, staff and faculty committed to the successful and quick implementation. The governance provided leadership from the top with involvement of the Executive Management Group and the President appointing the VP Finance as project champion. Implementation teams, Team Leads Committee, and a Steering Committee pulled representation from … Continue reading "NEXUS, changing the administrative culture of an institution through a software implementation project"
April 16, 2008
Focusing the Risk Management Program
The advances in our risk management program have been achieved only through extensive consultation with our faculties and services. We have regular meetings with our researchers, academics, and operational staffs. These meetings have served to transfer specific knowledge and training on risk management to the front line users, but also to keep the Office of … Continue reading "Focusing the Risk Management Program"
April 16, 2008
Marketing Meal Plans Effectively in 2007
How were the community and /or the stakeholders involved in the development and implementation? Parents From the first day we were present at the parent’s tent. We informed parents on what their options were on campus, and received thousands of comments on what parents were looking for in a meal plan for their son or … Continue reading "Marketing Meal Plans Effectively in 2007"
April 16, 2008
Sustainable Daily Use Cleaning Products
The custodial management group is always pursuing cleaning products that are more effective but safe to use. Product testing and evaluation has been an ongoing practice for over a decade. Vendors have claimed products are “green” and will improve performance but many have not lived up to the promises. The custodial staff, as our custom, … Continue reading "Sustainable Daily Use Cleaning Products"
April 16, 2008
Transforming and renewing a facilities resource team in a period of growth
Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"
April 16, 2008
Innovative Waste Management Program at Concordia University
Concordia’s waste management program has involved dozens of stakeholders directly involved or affected by the project: – Waste and recycling audits were conducted by the Environmental Coordinator and students obtaining class credits in exchange for their research, plus over twenty student volunteers who helped sort the waste. Custodial Services and Environmental Health and Safety were … Continue reading "Innovative Waste Management Program at Concordia University"
April 16, 2007
Business Planning Applied to Campus Cleaning Services
Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"
April 16, 2007
Design Services Standing Offer Agreement (SOA)
The Request for Proposal resulted in eight firms from Toronto-Hamilton-Niagara submitting proposals. Due to the ‘technical ‘ nature of the initiative and because the procurement, risks, and mechanics of minor design services tends lo be a background issue lo University stakeholders, there was Utile involvement from Faculties and other Departments in the development and implementation. … Continue reading "Design Services Standing Offer Agreement (SOA)"
April 16, 2007
Internal Control Review Project (ICRP) (Control Environment Assesment)
The members of the Internal Control Review Project Team were involved in the review of the individual statements that were adapted from the COSO model. Members recommended changes which typically involved semantics without compromising context. A demonstration session was then held with all team members, to determine approximate time to conduct a session and to … Continue reading "Internal Control Review Project (ICRP) (Control Environment Assesment)"
April 16, 2007
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- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
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