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Major building retrofit for reduced energy consumption and improved occupant comfort

We’ve worked closely with vendors, campus IT providers and student groups in defining configurations, both generally and specifically. We’ve also worked hand-in-hand with staff in Student and Enrolment Services to promote the program to incoming students. The Laptops 4U program could be implemented relatively easily at other institutions since it is a completely voluntary program … Continue reading "Major building retrofit for reduced energy consumption and improved occupant comfort"

April 16, 2008


Transforming and renewing a facilities resource team in a period of growth

Labour relations is a key part of this process of renewal. Prior to 2001, the relationship with NASA was adversarial, characterized by a lack of trust and respect. At that shop floor, there was no buyin to what the university was doing. University clients didn’t see the value of the service they were getting. Human … Continue reading "Transforming and renewing a facilities resource team in a period of growth"

April 16, 2008


Business Planning Applied to Campus Cleaning Services

Our challenge was to run an effective business planning process in a unionized environment in a university. One of the keys to our success was achieving the engagement of all stakeholders, the staff associations, staff, students, building occupants and management. Everyone had input. At the same time, the design of the consultation process ensured that … Continue reading "Business Planning Applied to Campus Cleaning Services"

April 16, 2007


Redefining Traditional Contracts for University Food Services

With the assistance of the consultant, this strategy and model was developed by and based on significant market research. The consultant incorporated other university and college models, and also gathered input and feedback from the UPEI community: – Personal interviews were conducted with key member of the administration. – Focus groups were conducted with UPEI … Continue reading "Redefining Traditional Contracts for University Food Services"

April 16, 2007


Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion

The business process review team involved a cross-section of the Human Resources team from Faculty Relations, Advisory Services, Pension, Benefits as Process Owners, Client Department Administrator, Technologist from Public Affairs, and external consultant. This team informed and developed what the process should and would look like and the desired results. The cross-section and multi-stakeholder involvement … Continue reading "Welcome to UBC! Benefits Orientation Process Streamlining: Online Forms Completion"

April 16, 2006


NetAccess: An Automated Registration Tool for Computers at UNB

It was obvious from the beginning that campus network users were not satisfied with the responsiveness of the manual processes. In addition, the volume of administrative work required was beginning to fully consume valuable technical staff within ITS. With faculty and staff purchasing computers at a rate of 20 per week and at peak times … Continue reading "NetAccess: An Automated Registration Tool for Computers at UNB"

April 16, 2006


Archimède: Une solution canadienne pour le dépôt institutionnel

ARCHIMÈDE is a team effort involving many specialists from the Laval University Library. The project’s success is dependent on the collaborative efforts of these individuals as well as those of the “Open Source” community, and the use of applications and frameworks developed through community cooperation. In order to realize our project, we used the following … Continue reading "Archimède: Une solution canadienne pour le dépôt institutionnel"

April 16, 2005


Reading Week Projects: Community Service Learning

The UBC reading week project demonstrates a high level of commitment to all its stakeholders -students, staff, community members and the institution. Students are invested with important leadership roles in the development and implementation of the reading week projects. Community organizations participate fully in the organization, development and delivery of each individual reading week project. … Continue reading "Reading Week Projects: Community Service Learning"

April 16, 2005


Ushop – b2b eProcurement Marketplace

Before the solution was selected over 60 staff members across three campuses representing academic and administrative groups were interviewed to identify the features and functionality that a solution would need to have. Once the solution was selected a steering committee was formed comprised of researchers, divisional business officers, systems, finance and procurement staff. The role … Continue reading "Ushop – b2b eProcurement Marketplace"

April 16, 2005


The design, development and implementation of the UC Performance Link (UCPL)

Involvement: Input was gathered from a wide spectrum of stakeholders through the following means: prior and ongoing reviews of needs, an initial collaborative system visioning and planning session with multiple stakeholders. There was an HR/IT steering team, strong support from IT and from the MAPS Steering Team, ongoing involvement of different client groups in testing, … Continue reading "The design, development and implementation of the UC Performance Link (UCPL)"

April 16, 2005


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