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Optimization of the document acquisition process

The budget cuts now commonplace in Canadian universities put pressure on funding and the future of university libraries. In combination with the soaring costs of electronic documentation, this situation has forced the HEC Montréal library to be creative in streamlining its processes and adopt the means to fully carry out its mission in this difficult … Continue reading "Optimization of the document acquisition process"

April 16, 2015

“McGill Satellite Procurement Operations” – A Customer Centric Approach

McGill’s vision to implement “Satellite Procurement operations” started taking shape in 2009, with the goal to improve customer service and strengthen the impartiality of the procurement process. The model relies heavily on collaboration, building relationships and sharing functional knowledge while focusing on improving customer response time, process efficiencies and cost savings. A value driven and … Continue reading "“McGill Satellite Procurement Operations” – A Customer Centric Approach"

April 16, 2015

Thrive Building Positive Mental Health for all at UBC

At the UBC we recognize the need to support mental health across the campus community and the country. Traditionally, universities have focused solely on student mental health; without the inclusion of staff and faculty. At UBC, we are creating an environment that focuses on positive mental health for all members of campus. That is why … Continue reading "Thrive Building Positive Mental Health for all at UBC"

April 16, 2015

Employee Recognition and Awards Streamlining, using Online Nomination Platform

In 2013, Ryerson University launched a centralized recognition and awards program that involved creating a framework for recognition, which includes three components: awards, celebration of service milestones, and leaders’ recognition toolkit for informal recognition. The program implementation is led by a dedicated resource, the Recognition Project Lead, who coordinates the annual awards and years of … Continue reading "Employee Recognition and Awards Streamlining, using Online Nomination Platform"

April 16, 2015

Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence

York University recently embarked on an institution wide program review (AAPR) that examined every administrative and academic program. A key requirement was the development of a comprehensive data set to support academic programs. York’s Office of Institutional Planning and Analysis designed and developed the data set under the direction of the AAPR data committee. The … Continue reading "Integrated Academic Program Information: Informing Decisions through Integrated Systems Data Intelligence"

April 16, 2015

University Manager 2014 Spring

At Your Service: Fostering Efficiency and Effectiveness of Administrative and Financial Function

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April 17, 2014

The Teaching and Learning Spaces Working Group: An innovative approach to classroom planning and resource management

Tue Teaching and Learning Spaces Working Group (TLSWG) process could be adapted or transferred to other postsecondary institutional settings. Specific features integral to success include: – Shared leadership by co-chairs from academic and operations sides of the institution – A single source of funding paired with a collaborative decision-making body composed of all stakeholders in … Continue reading "The Teaching and Learning Spaces Working Group: An innovative approach to classroom planning and resource management"

April 16, 2014

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