Improving service to students with special needs: A collaborative, pan-university initiative
Extensive stakeholder and community consultation occurred during the different phases of this project. Input was sought from students, staff and faculty as follows: – Individual student interviews and student focus groups; – Student testing of systems, communications, workflow; – Faculty focus groups; – Review by governance committees and other committees/departments at York (Senate Committee on … Continue reading "Improving service to students with special needs: A collaborative, pan-university initiative"
April 16, 2007
Leveraging Growth and Learning through Shared Resources
The formation of the Shared Resources unit was developed from the leadership of Executive Management and the Directors of both departments. Stakeholders were involved in the development and implementation through the strategic and business planning process that results in achieving strategic objectives and our customer value proposition. Portability is assured by building the Shared … Continue reading "Leveraging Growth and Learning through Shared Resources"
April 16, 2006
Translating Vision in Action
The scorecard was developed as a direct result of the Vision 2010 Strategic Plan. Producing Vision 2010 involved unprecedented consultation with professors, support staff, students, alumni, donors, community and business members in both Anglophone and Francophone communities. Various consultation tools from discussion papers to pizza parties were used to ensure input from a wide net … Continue reading "Translating Vision in Action"
April 16, 2006
The Pro-Active Management of Air Quality
The results of each survey since 1992 were communicated to both the Operating and Planning departments in the Physical Resources service. An initial Task Force was commissioned which drew from both Operating and Planning groups with the purpose of improving air quality related comfort in the classroom. This Task Force was charged with the objective … Continue reading "The Pro-Active Management of Air Quality"
April 16, 2005
Regionalization of Media Production Services
The willingness of senior administration to support a unique initiative designed to benefit public enterprise was crucial in building the business model. Management representatives from each institution participated in the initial architecture along with their various unions. Management representation is maintained locally at each institution to liaise with MPS as needed. Directly affected employees from … Continue reading "Regionalization of Media Production Services"
April 16, 2005
Staff Incentive and Retention Programs
Both programs were developed by the Food Services Management Team comprised of 7 members. Supervisors work closely with management to keep all associates aware of any changes to existing programs. Communication is key in making all associates aware of the positive results of these programs. These results have impacted the redemption rate in our programs, … Continue reading "Staff Incentive and Retention Programs"
April 16, 2005
Saint Mary’s University Student Recruitment Program
The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include: Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, … Continue reading "Saint Mary’s University Student Recruitment Program"
April 16, 2004
Server and Service Account Management (SSAM) System
The implementation projects included system managers from central ITS and departments or colleges across campus, help desk staff, college based IT staff, and administrative application personnel. Colleges and departments using SSAM include:Commerce, Medicine, Pharmacy & Nutrition, Nursing, Dentistry, Arts & Science, Computer Science, Education, Kinesiology, Engineering, the Financial Services Division, Student and Enrolment Services, University … Continue reading "Server and Service Account Management (SSAM) System"
April 16, 2004
Memorial University: Meeting the Quality Challenge
From the very beginning the philosophy underpinning the program was based on inclusivity. Teams were formed to write up procedures, orientation sessions were held for all employees, over 200 employees participated in a week of one day forums, forty-four employees volunteered to be trained as internal auditors. When milestones were reached comensalation was given across … Continue reading "Memorial University: Meeting the Quality Challenge"
April 16, 2004
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- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
- more »« less