IT Service Catalogue in a web-accessable Knowledge Base
McGill IT depmtments transitioned to a one-stop shop for consumers of IT services. The workflow and partnerships developed to make that transition have made pennallenl changes in the relationships within and among IT departments, as well as between IT service providers and consumers. As the IT Service Catalogue is gaining visibility, it is cited with … Continue reading "IT Service Catalogue in a web-accessable Knowledge Base"
April 16, 2009
Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services
The UofC had a decentralized model in place for printing, graphic design and fax/copying. Project IMAGinE needed to be innovative with regard to existing labour, centralized services, ownership of technology, and student services. IMAGinE delivered on transforming our campus in the following ways: – Labour: using a blended model of Xerox employees. UofC employees that … Continue reading "Project IMAGinE: Enhancing Education and Research through Improved Information Management and Document Services"
April 16, 2009
UM Re-Shop – A 4R’s (Rethink, Reuse, Reduce and Recycle) Initiative for Materials Management
The program has had a transformative effect on the institution because now departments are asked to consider donating their unwanted items to the re-shop before sending it to landfill or recycling. The design, implementation and ongoing success of the program relies on the awareness and cooperation of university departments. The success of the program has … Continue reading "UM Re-Shop – A 4R’s (Rethink, Reuse, Reduce and Recycle) Initiative for Materials Management"
April 16, 2009
Focused and Integrated Training Program (the FIT Program)
As previously stated, the 1st phases of the FIT program have just reached their first year anniversary, and the results of the evaluative study have yet to be analyzed as that research project is currently underway. It is therefore difficult to establish with any certainty clear effects or impact of the program. What is known, … Continue reading "Focused and Integrated Training Program (the FIT Program)"
April 16, 2009
Desktop Management Program
The Desktop Management Program resulted in a series of improvements to the quality of services for students and staff, improved productivity, and significant decreases in expenses. With the publicizing of the completed project, several large units at the University have begun implementation of a similar program, recognizing its advantages for both staff and the students … Continue reading "Desktop Management Program"
April 16, 2009
Project Delivery Manual
Previously a lack of planning resulted into too many changes during the delivery phases of projects. Quality of work, time and cost factors were ail affected and largely uncontrolled. Internally, the lack of integration and coordination resulted in conflicts. The increase in the volume and the complexity of projects compounded issues. Professionals could no longer … Continue reading "Project Delivery Manual"
April 16, 2008
Central Receiving and Mail Services Track and Trace System
The WITS Track & Trace system was first initiated through collaborative meetings with Shipping & Receiving, Mail Services and Information Technology Services (ITS) staff to develop a better receiving process to record incoming shipments and log their final delivery location in order to reduce the frequency of misdirected/missing shipments. Once the staff realized how efficient … Continue reading "Central Receiving and Mail Services Track and Trace System"
April 16, 2008
reSearcher software suite
Through the COPPUL and ELN library consortia, academic libraries and other stakeholders have been actively involved in the reSearcher project from the outset. The impetus for this project came from the realization that many Canadian academic libraries were facing the same challenges with respect to locating and managing information resources. The group agreed that by … Continue reading "reSearcher software suite"
April 16, 2008
UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism
Over the last 3 years, there were more than 550 trades people involved in the construction of Ecotrek. Nearly, every person among the 43,000 faculty, staff and students on campus were affected by the retrofit. They looked at energy, at water, sewage, all the utility inputs and outputs of the university. They looked at personal … Continue reading "UBC Ecotrek Project: Reducing energy consumption and improve/renew infrastructure through a cost recoverable mechanism"
April 16, 2008
Collaboration Aims for Universal Electronic CVs
The Department of Industrial and Manufacturing Systems Engineering at the University of Windsor was selected by the Dean of Graduate Studies to test eCV’s ability to electronically generate CVs for the Ontario Council for Graduate Studies (OCGS) program reviews from March through May 2007. The Faculty of Graduate Studies supplied the development team with templates … Continue reading "Collaboration Aims for Universal Electronic CVs"
April 16, 2008
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