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Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020

En Route to Safety Program

Laurier’s Safety, Health, Environment and Risk Management (SHERM) department created the En Route to Safety program after identifying that in Ontario – and across North America – Motor Vehicle Incidents (MVIs) remain the leading cause of workplace traumatic fatalities. On Laurier’s sprawling, urban, multi-campus setting, staff, students and faculty move from one building, location or city the next … Continue reading "En Route to Safety Program"

June 29, 2020

Agile Process Implementation in Internal Audit

Internal Audit Services (IAS) adopted an Agile Manifesto in August of 2018, resulting in significant shifts in approach and processes that have resulted in improved value for the institution. While Agile is thought of as a set of tools and methodologies, it is a set of 4 values and 12 principles that guide IAS in … Continue reading "Agile Process Implementation in Internal Audit"

June 29, 2020

Implementation of TEM2 (Chrome River) Expense Reimbursement System

In the spring of 2018, Saskatchewan Polytechnic rolled out a new electronic expense claim system – TEM2 (Chrome River) – that has greatly improved efficiency and user satisfaction. After several years using the suboptimal TEM1 (Travel and Expense Management) for submission of expense claims, Sask Polytech now has a best in-class expense claim system available for its employees. … Continue reading "Implementation of TEM2 (Chrome River) Expense Reimbursement System"

June 29, 2020

Leadership Fundamentals program for all Leaders at Saskatchewan Polytechnic

Leadership Fundamentals is Saskatchewan Polytechnic’s signature leadership development program for Academic Chairs, Program Heads, Supervisors, Manager, Directors and Associate Deans. It is in its 4 year of delivery with over one hundred alumni.  It is comprised of in-person workshops and online learning resources and equips the formal leaders with the  understanding and application of Saskatchewan Polytechnic Leadership Competencies. … Continue reading "Leadership Fundamentals program for all Leaders at Saskatchewan Polytechnic"

June 29, 2020

Service Reviews: Transforming University Services

Faced with the challenges of improving performance and shrinking budgets the University of Alberta’s IST Business Transformation unit developed and implemented a new approach to reviewing services.    The Service Reviews/Redesigns Playbook progresses through 4 stages: Understand, Observe, Ideate, and Recommend. As a service, or business process, progresses through these stages, the service and process … Continue reading "Service Reviews: Transforming University Services"

June 29, 2020

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