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Distinguished Budget Presentation Award

For the third consecutive year, Université de Sherbrooke has received a Distinguished Budget Presentation Award from the Government Finance Officers Association (GFOA). This highly prestigious designation recognizes the university’s budget and financial approach, which draws on the best practices inventoried and implemented in over 1,612 Canadian and US public organizations. This third yearly recognition shores … Continue reading "Distinguished Budget Presentation Award"

January 26, 2018


Ensuring Job Security Through Dining and Janitorial Services Contracts at SFU

Post-secondary institutions have a unique opportunity and responsibility to contribute to the social infrastructure of the communities in which they are imbedded. As Canada’s leading engaged university, SFU undertook an innovative and socially progressive approach to awarding its $15M annual dining services contract with the objective of leveraging its purchasing power to positively impact the … Continue reading "Ensuring Job Security Through Dining and Janitorial Services Contracts at SFU"

January 22, 2018


Partnering for Success – Modernizing Supply Chain Management at Memorial

The five-year overhaul of Memorial University’s Faculty of Science supply chain management (SCM) function stands apart from similar modernization projects for its holistic approach. The initiative focused heavily on partnerships and collaboration, drawing expertise from our Environmental Health and Safety (EH&S), Information Technology and Technical Services departments to achieve compatible objectives, as well as from … Continue reading "Partnering for Success – Modernizing Supply Chain Management at Memorial"

January 19, 2018


Approval to Recruit – Redesign

The Human Resources (HR) department and the Provost’s Office used Lean methods to improve the approval to recruit process. The ability to recruit, hire, support and retain the best possible employees is critical to UWaterloo’s success across all areas, and is a key theme within the University’s Strategic Plan. Because of the number of approvals … Continue reading "Approval to Recruit – Redesign"

January 13, 2018


Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service

As a world-class university striving for academic excellence, the University of British Columbia (UBC) is continually discovering new ways of teaching, researching, learning, and working. Consequently, business needs change and employee roles are impacted. UBC Human Resources (HR) faces the challenge of retention and engagement during change, and building people’s capacity to successfully respond to … Continue reading "Building Career Resiliency for Organizational Success: UBC HR’s Career Navigation and Transition Service"

January 13, 2018


Sharing knowledge and saving time with a Business Glossary and a FAQ tool

As with many organizations there is a lot of knowledge accumulated and shared through emails, documents, presentations, training sessions, workshops, and sometimes just in people’s heads. This decentralized method of organizing and accessing information was decreasing the quality, accuracy and consistency of UBC Development and Alumni Engagement (DAE) staff work. The primary goal of this … Continue reading "Sharing knowledge and saving time with a Business Glossary and a FAQ tool"

January 10, 2018




University of Victoria Service Excellence Program

   In January 2014, the president of the University of Victoria reported to the campus community the results of his extensive campus conversation consultations. The report identified challenges “in maintaining our high levels of collaboration, engagement, and collegiality” and recommended, “To address these challenges we must improve our internal communications and engagement processes” (University of … Continue reading "University of Victoria Service Excellence Program"

January 25, 2017


University Manager 2017 Winter

Currents “both deep and strong:” Change, decision making, and accountability in the contemporary university; Managing change

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January 18, 2017


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