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Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University

Over the last several years, the ancillary services group at McMaster University has generated a financial about-face, moving out of deficits and paying off debts while covering all of their own costs, including market-rate rent of approximately $5.5 million yearly, plus utilities and capital costs, as well as making additional annual financial contributions of $3.5 … Continue reading "Planning for progress: Ancillary services’ multi-year strategic plans contribute to bottom-line success. Excellence in Administrative Efficiency – McMaster University"

June 29, 2020


Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises

At McMaster University, like other Canadian universities and colleges, has a number of student support departments, also call ancillary services. These are activities the generally fall as secondary to the University’s mission, but are an essential part of student support activities. These services include: Housing and Conference Services, Hospitality and Catering Services, Campus Store, Media … Continue reading "Transformational Change – Moving Ancillary Units to Fully Contributing For-Profit Business Enterprises"

June 29, 2020



Important Notice: Customs Clearance Changes – CBSA Assessment and Revenue Management (CARM)

Canada Border Services Agency (CBSA) is changing several processes relating to the import of goods that will directly affect all importers of commercial goods in Canada, including universities. The CBSA Assessment and Revenue Management (CARM) project is a multi-year initiative to transform the collection of duty and tax for imported goods.  More information can be … Continue reading "Important Notice: Customs Clearance Changes – CBSA Assessment and Revenue Management (CARM)"

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May 5, 2020






Business Analytics – An Ancillary Perspective (PDF Presentation – Elio Velazquez)

Business Analytics – An Ancillary Perspective (PDF Presentation - Elio Velazquez)

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July 4, 2018


Business Analytics – An Ancillary Perspective (PDF Presentation – Ahmed Doha)

Business Analytics – An Ancillary Perspective (PDF Presentation - Ahmed Doha)

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July 4, 2018


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