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Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019

Intercultural Development Staff Training Program (IDSTP)

The Intercultural Development Staff Training Program (IDSTP) is a multi-phase and modular series of workshops and experiences. It aims to support staff members to become more globally competent institutional representatives in their cross-cultural dealings with students, faculty, staff, and outside communities.   The program is structured into four discrete and sequential blocks of learning. Each … Continue reading "Intercultural Development Staff Training Program (IDSTP)"

June 10, 2019

Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising their existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre.  The result is … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

Creation of a Security Operations Center (SOC)

Information Security is frequently near the top of Canadian universities' priority lists. However, challenges for Canadian Higher Education exist with resourcing and funding a fully functional SOC (Security Operations Center). Carleton University took the approach of modernising its existing Network Operations Centre, partnering with its technology provider, and adding CO-OP students into the operations centre. … Continue reading "Creation of a Security Operations Center (SOC)"

June 10, 2019

A chatbot to help students answer common IT questions any time, anywhere

  Eve is an artificial intelligence engine designed to answer IT-related questions over live chat. With Eve on the team, IST’s live chat is available 24/7 instead of just during defined hours, so students and staff can get IT help around the clock. Eve offers IST clients a shorter wait time and a quicker response … Continue reading "A chatbot to help students answer common IT questions any time, anywhere"

June 10, 2019

Campus Strategic Sustainability Plan

In 2008, environmental sustainability was identified as one of Thompson Rivers University’s (TRU) seven founding values in 2008. To this end, in 2009, the TRU created the Sustainability Office, to ensure that sustainability would be considered in all university planning initiatives.  While significant sustainability work was accomplished between 2009 and 2013, TRU had not yet … Continue reading "Campus Strategic Sustainability Plan"

June 10, 2019

Improving Recycling Behaviours in a University Food Court

In 10 short months, Dining Services improved diversion rates in our food court facility from a dismal 12% in March 2017 to an astounding 90% in December 2017, reaching an achievement of “zero waste” status. (“Zero waste” means 10% or less of waste going to landfill.) Through the implementation of our new, unique recycling stations, realignment of … Continue reading "Improving Recycling Behaviours in a University Food Court"

June 10, 2019

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