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University Manager 2015 Winter

Emergency Preparedness – part I: the importance of a Crisis Management Team/Emergency Operations Centre, Managing conflict: best practices in an academic setting Managing conflict: best practices in an academic setting

Tags: Academic, Communication, Emergency Management, Human Resources, Risk Management, University Manager, Workplace Behaviour

January 17, 2015

University Manager 2012 Summer

State of Mind – Addressing Mental Health Issues on University Campuses | Student Housing Workshop: A Thought Provoking Discussion | Effective Implementation of IT Governance – From Top to Bottom

Tags: Ancillary Services, Governance, Human Resources, Information Technology, Student Housing, Student Services, University Manager, Wellness and Mental Health

September 17, 2012

University Manager 2012 Spring

Recognizing and Rewarding Employees During Tough Times | Canadian Trends in Academic Staff Unionization

Tags: Academic, Employee Recognition, Human Resources, Labour Relations, University Manager

April 17, 2012

Human Resources Service Centre

April 16, 2011

University Manager 2010 Fall

Tags: Benchmarking, Energy Efficiency, Facilities, Human Resources, Investing, Investment Committees, New Builds, Operations and Maintenance, Reports, Surveys, Treasury and Investment, University Manager

October 16, 2010

University Manager 2010 Summer

The Importance of Accessing Building Performance | Review of Universities Endowment and Pension Funds | Benchmarking Human Resources

Tags: Benchmarking, Energy Efficiency, Facilities, Human Resources, Investing, Investment Committees, New Builds, Operations and Maintenance, Reports, Surveys, Treasury and Investment, University Manager

June 16, 2010

Transforming Human Resources: A Holistic Approach to Service

Without increasing the complement of staff, Human Resources completely changed its approach to client service. From the physical environment in the reception area to the additional operating hours, a totally new culture has taken hold. Now, as a matter of course, staff go the extra mile for their clients. By moving away from specialists at … Continue reading "Transforming Human Resources: A Holistic Approach to Service"

April 16, 2010

BRIDGING THE GAP: MIDDLE MANAGERS GROUP AT THE UNIVERSITY OF MANITOBA

The forming of the group changed the way Financial Services and Human Resources related with the units and vice versa. It also changed the way all the units related to one another. The result is better relations, better solutions, far more efficiencies, all of which in the end make the institution and its staff work … Continue reading "BRIDGING THE GAP: MIDDLE MANAGERS GROUP AT THE UNIVERSITY OF MANITOBA"

April 16, 2009

IT Service Catalogue in a web-accessable Knowledge Base

McGill IT depmtments transitioned to a one-stop shop for consumers of IT services. The workflow and partnerships developed to make that transition have made pennallenl changes in the relationships within and among IT departments, as well as between IT service providers and consumers. As the IT Service Catalogue is gaining visibility, it is cited with … Continue reading "IT Service Catalogue in a web-accessable Knowledge Base"

April 16, 2009

Academic Leadership Development Program (ALDP)

The program is targeted at bright academics who have excelled in their field of expertise, and yet have had little or no experience in management techniques, and yet are expected to provide leadership to both academics and administrative staff alike. Historically, many of these individuals have assumed their leadership roles reluctantly, only doing so when … Continue reading "Academic Leadership Development Program (ALDP)"

April 16, 2009